Global Account Manager

1 week ago

Queens, New York, United States Nippon Express Full time
Job Title: Global Account Manager

Nippon Express, a leading global logistics company, is seeking a highly motivated and experienced Global Account Manager to join our team. As a key member of our corporate sales department, you will be responsible for developing and maintaining strong relationships with our existing and new global customers.

Responsibilities:
  • Account Management: 50% focus on Global Account/Program Management for existing customers and 50% focused on New Global Customer Development and expansion.
  • Develop and maintain strong C-Level relationships within existing and new accounts.
  • Manage overall business relationship for assigned accounts.
  • Assigned revenue targets for new business from existing customers.
  • Conduct strategic sales for assigned Global Customers - identify opportunities, decision makers, solutions.
  • Manage completion of customer presentations, QBR Meeting Materials and other internal reports and presentations as required.
  • Oversee implementation of new lanes or other customer business initiatives (productivity improvements, EDI etc).
  • Teamwork: Must work professionally and effectively with key sales and operations staff worldwide in order to achieve macro target revenue goals.
  • Communication/Feedback: Accept feedback willingly; develop and maintain positive working relationships with management, peers and co-workers.
  • Process Improvement: Identify new administrative, sales or operations processes that increase overall team efficiency and enhance professionalism, and make recommendations for implementation to management.
  • Develop, improve and maintain Professional and Technical Knowledge by staying current with important industry issues and networking with co-workers, customers and industry contacts.
  • Coaching to Program Managers and Operations on Industry and Customer trends and expectations.
Qualifications:
  • Strong self-motivation and strategic focus - ability to quickly identify key decision makers and opportunities.
  • 3+ years of forwarding/Logistics industry experience.
  • Strong Account Management and Sales experience in the Logistics Industry.
  • Strong internal/external communication skills - ability to conduct Sr. level corporate meetings and executive presentations.
  • Ability to close business - clearly identify short and long-term global opportunities within existing account base.
  • High-level negotiating skills - ability to negotiate global contracts and processes.
  • Equivalent degree or work experience.
Organization Relationships:

Will work with all levels in the organization.

Work Environment:

This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

  • Medical, Dental, and Vision beginning the 1st of the month after 30 days.
  • 401k with a company match.
  • Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
  • Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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