Customer Experience Associate II

2 weeks ago


Remote, Oregon, United States Conduent State Healthcare, LLC Full time
Job Title: Customer Experience Associate II

Conduent State Healthcare, LLC is seeking a highly skilled Customer Experience Associate II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering multiple call types, and navigating complex systems to input and read/interpret data.

Job Summary:

We are looking for a motivated and detail-oriented individual to join our team as a Customer Experience Associate II. In this role, you will be responsible for:

  • Answering multiple call types focused on assisting Kentucky citizens with various health benefits
  • Navigating complex systems to input and read/interpret data
  • Providing exceptional customer service and resolving issues in a timely and professional manner
  • Meeting productivity and quality standards
Requirements:

To be successful in this role, you will need:

  • 1 year minimum experience in high-volume call centers
  • 1 year minimum customer service experience
  • High school diploma or GED
  • Background and drug screening
  • Excellent typing and grammar skills
  • Ability to navigate a computer
  • Excellent customer service skills
  • Excellent phone etiquette skills
  • Reliable internet access
  • Quiet work environment, free of distractions
What We Offer:

We offer a competitive salary of $16.50 per hour, paid training, and a full benefits package. Our team is dedicated to providing exceptional service to our clients, and we are looking for individuals who share our commitment to excellence.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Remote, Oregon, United States Conduent State Healthcare, LLC Full time

    Job Title: Customer Experience Associate IIConduent State Healthcare, LLC is seeking a highly skilled Customer Experience Associate II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Job Summary:The...


  • Remote, Oregon, United States Conduent State Healthcare, LLC Full time

    Job Title: Customer Experience Associate IIWe are seeking a highly skilled and experienced Customer Experience Associate II to join our team at Conduent State Healthcare, LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering multiple call types, and navigating complex systems to...


  • Remote, Oregon, United States Conduent State Healthcare, LLC Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Conduent State Healthcare team as a Customer Experience Associate II. In this role, you will be responsible for providing exceptional service to Medicaid members and other stakeholders, answering multiple call types, and navigating complex government systems.Key...


  • Remote, Oregon, United States Conduent Payment Integrity Solution Inc. Full time

    Job SummaryWe are seeking a highly skilled Bilingual Customer Experience Associate to join our team at Conduent Payment Integrity Solution Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via phone, ensuring that their needs are met and exceeded.Key ResponsibilitiesRespond to...


  • Remote, Oregon, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesReceive and review new job requests, dispatching them to contractors based on...


  • Remote, Oregon, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will play a critical part in delivering exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesReceive, review, and dispatch new jobs to contractors based on job type and...


  • Remote, Oregon, United States VIVIO Health Full time

    Job Title: Associate Account Manager - Customer SuccessAt VIVIO Health, we're revolutionizing the way pharmacy benefits are delivered. As an Associate Account Manager - Customer Success, you'll play a critical role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist in the management of VIVIO's customers, providing...


  • Remote, Oregon, United States Inizio Engage Full time

    About the RoleWe are seeking a highly skilled Medical Information Specialist II to join our team at Inizio Engage. As a key member of our commercial and medical affairs team, you will play a critical role in delivering exceptional support to our clients and their customers.Key ResponsibilitiesProvide accurate and timely medical information to clients and...


  • Remote, Oregon, United States Parexel Full time

    Job SummaryParexel is seeking a highly skilled and experienced Clinical Research Associate to join our team. As a Clinical Research Associate, you will be responsible for managing site quality and delivery from site identification through close-out. You will be the clinical sites' direct point of contact and accountable for building relationships with...


  • Remote, Oregon, United States Parexel Full time

    Job SummaryParexel is seeking a highly skilled Clinical Research Associate to join our team. As a Clinical Research Associate, you will be responsible for managing site quality and delivery from site identification through close-out. You will be the clinical sites' direct point of contact and accountable for ensuring the rights and well-being of human...


  • Remote, Oregon, United States myGwork Full time

    About the RoleFerguson, a leading provider of quality supplies, is seeking a Sales Support Representative to join their team. As a Sales Support Representative, you will work closely with Sales associates to ensure customer needs are met by determining the best products and solutions.ResponsibilitiesWork with Sales associates to support customer needs and...


  • Remote, Oregon, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Concierge/Performance Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesReceive, review, and dispatch new jobs to...


  • Remote, Oregon, United States Sedgwick Full time

    About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Concierge/Performance Associate. In this role, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key ResponsibilitiesReceive, review, and dispatch new jobs to contractors based on job...

  • Security Analyst II

    4 weeks ago


    Remote, Oregon, United States Credit Acceptance Full time

    About the RoleCredit Acceptance is seeking a highly skilled Security Analyst II to join our team. As a key member of our Governance, Risk, and Compliance (GRC) team, you will play a critical role in supporting the security direction of the business and elevating the company's security posture.Key ResponsibilitiesSupport the security strategy of the business...


  • Remote, Oregon, United States Zillow Full time

    About the RoleWe are seeking a seasoned Product Manager to lead the development of innovative solutions for Zillow Home Loans (ZHL). As a key member of our ZHL Workforce Management & AI team, you will be responsible for building and implementing processes, tools, and infrastructure to optimize the effectiveness and efficiency of our Mortgage operations...


  • Remote, Oregon, United States Conduent State Healthcare, LLC Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at Conduent State Healthcare, LLC. As a key member of our operations team, you will be responsible for leading a team of customer service representatives and ensuring that our clients receive exceptional service.Key ResponsibilitiesMaintain good...


  • Remote, Oregon, United States Zillow Full time

    About the TeamZillow's AI & Experiences Org is a team of innovators who employ generative AI, computer vision, 3D graphics, and machine learning to invent technologies that enable Zillow's customers to discover, experience, and purchase their dream homes.We're working across product, design, research, engineering, and business to empower the next-generation...


  • Remote, Oregon, United States Zillow Full time

    About the TeamZillow's AI & Experiences team is dedicated to leveraging artificial intelligence to revolutionize the real estate transaction experience. Our mission is to develop and implement innovative solutions that streamline processes, enhance user interactions, and provide valuable insights.As part of our ZHL team, you will be working on creating a...


  • Remote, Oregon, United States NICE Full time

    About the RoleWe're seeking a highly skilled Customer Success Manager to join our team at NICE. As a key member of our customer-facing team, you'll be responsible for driving long-term adoption and relationships with our customers.Your primary focus will be on managing a portfolio of accounts, identifying opportunities for growth and expansion, and providing...


  • Remote, Oregon, United States NICE Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at NICE. As a key member of our customer-facing team, you will be responsible for securing long-term adoption and relationships with our customers, as well as driving growth and expansion of their accounts.Key ResponsibilitiesManage a portfolio of...