Medical Information Specialist II

2 weeks ago


Remote, Oregon, United States Inizio Engage Full time
About the Role

We are seeking a highly skilled Medical Information Specialist II to join our team at Inizio Engage. As a key member of our commercial and medical affairs team, you will play a critical role in delivering exceptional support to our clients and their customers.

Key Responsibilities
  • Provide accurate and timely medical information to clients and their customers through various channels, including virtual and telephonic support.
  • Develop and maintain strong relationships with clients and internal stakeholders to ensure seamless communication and collaboration.
  • Stay up-to-date with the latest medical and scientific developments in the biotechnology industry to provide expert-level support to clients.
  • Collaborate with cross-functional teams to develop and implement effective medical information strategies.
  • Conduct study compliance calls to volunteers enrolled in clinical/medical research trials and enroll participants in educational seminars.
  • Provide patient support to patients enrolled in Patient Support Programs and collect demographic data and disposition for product, sample, and literature fulfillment.
  • Maintain excellent quality and productivity standards for all client programs and adhere to program scripts and guidelines.
Requirements
  • Current US healthcare professional license: RN or LPN.
  • Excellent verbal, written, and listening communication skills.
  • Competency with a computer keyboard and mouse.
  • Ability to join frequent meetings and calls without disruption or disconnecting.
  • Competency with Call Center Telephone Technology.
  • Pleasant telephone manner.
  • Ability to work both independently and within a group setting.
  • Results-oriented, excellent organizational skills, and ability to work cross-functionally.
About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our mission is to partner with our clients to improve lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.

We believe in our values: We empower everyone, We rise to the challenge, We work as one, We ask what if, and We do the right thing. If your personal values align with ours, we encourage you to apply for this exciting opportunity.



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