Financial Services Representative

6 days ago


Boston, Massachusetts, United States Capital One Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our team, you will be responsible for delivering exceptional customer experiences and promoting our financial services to customers.

Key Responsibilities
  • Develop and maintain strong relationships with customers to understand their financial needs and goals.
  • Provide personalized financial solutions and recommendations to customers, ensuring they receive the best possible service.
  • Collaborate with internal teams to resolve customer issues and concerns in a timely and professional manner.
  • Stay up-to-date with industry trends and developments to ensure customers receive the most relevant and effective financial solutions.
  • Participate in ongoing training and development to enhance skills and knowledge in financial services.
Requirements
  • High school diploma or equivalent required; associate's degree or higher preferred.
  • At least 1 year of retail, sales, or customer service experience.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficient in G-Suite and other relevant software applications.
What We Offer

At Capital One, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.

Why Join Us

Capital One is a dynamic and inclusive company that values diversity and promotes a culture of respect and empathy. We are committed to making a positive impact in our communities and strive to create a workplace that is welcoming and supportive of all employees.



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