Customer Service Representative
1 week ago
We are seeking a highly motivated and process-oriented individual to join our team as a Customer Service Technician in our Lewisburg, TN location.
Key Responsibilities:- Manage daily transactional processing in SAP in accordance with company policies.
- Manage large amounts of inbound calls in a timely manner.
- Handle customer inquiries both over the phone and by email.
- Manage customer experience through Salesforce case resolution, email resolution, and daily report monitoring.
- Assist customers with questions and find alternative solutions to customer issues.
- Assist in special projects as needed.
- Order entry- processing customers' orders in a timely manner.
- Use standard procedures to accomplish assigned tasks and goals.
- Candidate will be assisting all levels of Tier 2 while focusing on transactional excellence.
- Ability to handle between 60 - 70 phone calls/cases per day while maintaining a positive attitude with the customer.
- HS Diploma or GED.
- Minimum of 2 years of customer service experience.
- Proficiency in Microsoft Office (Excel, Word, Access).
- Being the owner of processes, including development and implementation.
- Highly organized, with strong attention to detail.
- Be able to review task list and prioritize based on business needs.
- Self-motivated to complete tasks in a timely manner with emphasis on accuracy.
- Superior follow-up and follow-through skills.
- Strong verbal and written communication skills.
- Ability to breakdown issues and troubleshoot customer questions/issues.
- Sense of urgency, self-initiative, commitment, and sense of ownership is a must.
- Able to multitask and quickly jump between system environments.
- SAP experience.
Carrier is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
-
Customer Service Representative
2 weeks ago
Lewisburg, Tennessee, United States Butler Aerospace and Defense Full timeCustomer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Lewisburg, Tennessee, United States Butler America Aerospace LLC Full timeJob DescriptionJob Title: Customer Service RepresentativeCompany: Butler America Aerospace, LLCJob Type: Full-timeLocation: Remote (Work from Home)Job Description:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional...
-
Customer Service Representative
4 weeks ago
Lewisburg, Tennessee, United States Butler America Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler America Aerospace, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesRespond to...
-
Customer Service Representative
4 weeks ago
Lewisburg, Tennessee, United States Butler Aerospace and Defense Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler Aerospace and Defense. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction and loyalty.Key ResponsibilitiesAnswer...
-
Customer Service Representative
3 weeks ago
Lewisburg, Tennessee, United States Butler Aerospace and Defense Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler Aerospace and Defense. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction and loyalty.Key ResponsibilitiesAnswer...
-
Customer Service Representative
3 weeks ago
Lewisburg, Tennessee, United States US Tech Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key ResponsibilitiesRespond to...
-
Customer Service Representative
4 weeks ago
Lewisburg, Tennessee, United States LanceSoft Full timeJob Title: Customer Service RepresentativeJob Type: Full-timeJob Duration: 2 years contract (Onsite)Pay Range: $15-$17/hour on W2Work Type: On SiteJob Description:Key Responsibilities:Manage large amounts of incoming calls and customer inquiriesGenerate sales leads and identify customer needs to achieve satisfactionBuild sustainable relationships and trust...
-
Customer Support Specialist
3 weeks ago
Lewisburg, Tennessee, United States Butler America Aerospace LLC Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Butler America Aerospace, LLC. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.Key ResponsibilitiesRespond to...
-
Customer Service Ambassador
7 days ago
Lewisburg, Tennessee, United States Russell Tobin Full timeKey ResponsibilitiesCustomer Interaction: Manage large volumes of incoming calls, generate sales leads, and identify customer needs to achieve satisfaction.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Problem Resolution: Provide accurate and complete information, meet sales...
-
Event Promotion Representative
3 weeks ago
Lewisburg, Tennessee, United States Leaf Home Full timeEvent Promotion SpecialistAt Leaf Home, we are seeking a highly motivated and energetic Event Promotion Specialist to join our team. As a key representative of our brand, you will be responsible for building brand awareness and generating sales leads through face-to-face interactions with prospective customers at various events.Key Responsibilities:Attend...
-
Event Promotion Representative
3 weeks ago
Lewisburg, Tennessee, United States Leaf Home Full timeEvent Promotion SpecialistAt Leaf Home, we are seeking a highly motivated and energetic Event Promotion Specialist to join our team. As a key representative of our brand, you will be responsible for building brand awareness and generating sales leads through face-to-face interactions with prospective customers at various events.Key Responsibilities:Attend...
-
Event Promotion Representative
3 weeks ago
Lewisburg, Tennessee, United States Leaf Home Full timeEvent Promotion SpecialistAt Leaf Home, we are seeking a highly motivated and energetic Event Promotion Specialist to join our team. As a key representative of our brand, you will be responsible for building brand awareness and generating sales leads through face-to-face interactions with prospective customers at various events.Key Responsibilities:Attend...
-
Event Promotion Representative
3 weeks ago
Lewisburg, Tennessee, United States Leaf Home Full timeEvent Promotion SpecialistAt Leaf Home, we are seeking a highly motivated and energetic Event Promotion Specialist to join our team. As a key representative of our brand, you will be responsible for building brand awareness and generating sales leads through face-to-face interactions with prospective customers at various events.Key Responsibilities:Attend...
-
Plumbing Service Technician
4 weeks ago
Lewisburg, Tennessee, United States gpac Full timeJob SummaryWe are seeking a highly skilled Plumbing Service Technician to join our team at GPAC. As a key member of our team, you will be responsible for performing plumbing repairs, maintenance, and service for residential and commercial customers.Key ResponsibilitiesPerform plumbing repairs, maintenance, and service for residential and commercial...
-
Plumbing Service Technician
2 weeks ago
Lewisburg, Tennessee, United States gpac Full timeJob Title: Plumbing Service TechnicianGpac, a leading recruitment company, is partnering with a well-established plumbing industry company to find a skilled Plumbing Service Technician. This is an exciting opportunity for candidates looking to join a reputable company with a great culture.Responsibilities:Perform plumbing repairs, maintenance, and service...
-
Plumbing Service Technician
1 week ago
Lewisburg, Tennessee, United States gpac Full timeJob Title: Plumbing Service TechnicianGpac, a leading recruitment company, is partnering with a well-established plumbing industry company to find a skilled Plumbing Service Technician. This is an exciting opportunity for candidates looking to join a reputable company with a great culture.Responsibilities:Perform plumbing repairs, maintenance, and service...
-
GardaWorld Security Services
4 weeks ago
Lewisburg, Tennessee, United States GardaWorld Full timeAbout the JobWe are seeking a highly skilled and dedicated Security Officer to join our team at GardaWorld. As a Security Officer, you will be responsible for providing exceptional customer service, observing and reporting on activity at your assigned location, and responding to critical situations.Key Responsibilities:Customer Service: Provide excellent...
-
Program Technician
2 weeks ago
Lewisburg, Tennessee, United States MarshallBedfordMoore USDA Farm Service Agency Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Program Technician to join our team at the Marshall/Bedford/Moore USDA Farm Service Agency. As a Program Technician, you will play a critical role in supporting the county office's program areas, ensuring the smooth operation of office activities, and providing exceptional customer service to...
-
Quality Assurance Specialist
1 month ago
Lewisburg, Tennessee, United States MRINetwork Jobs Full timeJob OverviewPOSITION SUMMARYThis position offers technical oversight and advisory services across design, engineering, manufacturing, and quality sectors to ensure that products are produced using both current and innovative methodologies, thereby meeting initial capabilities and design objectives. The goal is to uphold the organization's commitment to...
-
Healthcare Referral Specialist
4 weeks ago
Lewisburg, Tennessee, United States NHC Full timeAbout the RoleNational HealthCare Corporation (NHC) is a leading provider of long-term care services, and we are seeking a skilled Healthcare Referral Specialist to join our team.Key ResponsibilitiesExecute the referral management process with home care agencies and referral sources.Represent NHC in a professional manner, projecting and reinforcing company...