Guest Experience Sales Specialist
3 days ago
Are you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? Look no further than Bob's Discount Furniture As a Retail Guest Experience Specialist, you will play a key role in driving our success and growth in the retail industry.
About the Role
We are seeking a highly motivated and energetic sales professional to join our team. As a Retail Guest Experience Specialist, you will be responsible for greeting and engaging customers, uncovering their home furnishing needs, and helping them make their design vision a reality. You will provide world-class customer service, build rapport with clients, and develop and maintain a customer base through networking and client follow-up.
Responsibilities
* Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision a reality
* Provide world-class customer service and offer customers an unforgettable shopping experience
* Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
* Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
* Generate sales through a low-pressure consultative approach
Requirements
* Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
* Ability to network and build relationships with customers
* Competitive, goal-oriented nature with the ability to work well in a team environment
* Flexibility to work a 5-day retail schedule that includes nights, weekends, and most holidays
* Basic computer skills
* Previous sales experience in retail commission-based sales environment a plus, but not required
* Strong organizational skills
What We Offer
* Competitive hourly advance/draw vs commission pay structure with bonus potential
* National health, dental, and vision coverage
* Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
* 401(k) profit-sharing plan - generous company match
* Paid personal/sick days
* Paid vacation, sick days, holidays, and your birthday
* Employee assistance program
* Generous employee discount
* The flexibility of working a retail schedule (weekends, evenings, and holidays)
* Bob's Bail Out Program - need a pay advance? Take advantage of this program
* Bob's Helping Hand Program - have an unexpected extraordinary expense? Take advantage of this program
Equal Employment Opportunity
It is the policy of Bob's Discount Furniture, Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state, or local law.
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