Imaging Support Specialist

7 days ago

Chelsea, Michigan, United States Trinity Health Full time
Job Summary:

As an Imaging Support Specialist at Trinity Health, you will play a vital role in facilitating timely availability of images for interpretation and communication of results to referring physicians. You will work closely with the IRC Coordinator, Hospital Staff, Manager, and Physicians to ensure seamless processes and procedures. Your attention to detail and ability to identify issues with processes, procedures, and systems will be essential in improving patient care and outcomes.

Key Responsibilities:

  • Function as a liaison for internal and external departments, radiologists, and referring physicians to ensure timely communication and availability of images.
  • Retrieve, relay, and record critical patient information related to exams and patient care to radiologists, physicians, and other departments.
  • Perform a variety of general clerical duties, such as copying, running errands, and maintaining records.
  • Utilize knowledge of departmental processes and procedures to problem-solve and contact appropriate parties to obtain necessary information.
  • Prioritize exams to be read using multiple imaging computer systems while addressing the needs of customers in order of urgency.
  • Provide assistance to departmental customers (physician and non-physician) in relation to consultations with radiologists and/or requests for interpretations of exams.
  • Monitor prioritization and assist in satisfying customers' needs, time utilization of radiologist and customer, as well as, maintaining procedural standards.
  • Receives and responds to requests for release of images or results, with proper authorization, copies and routes pertinent records and information to requestors.
  • Working knowledge of PACS web, PACS, RadNet, Powerchart, Powerscribe, Intelerad, and other computer systems to provide assistance to physicians, radiologists, and off-shift radiologists as necessary to enable interpretation of exams.

Requirements:

  • High school diploma or equivalent combination of education and experience.
  • Working knowledge of Radiology procedures protocols and processes.
  • Knowledge of Windows-based programs.
  • Ability to utilize PACS, PACS web, RADNET, Powerchart, Powerscribe, Intelerad, and/or other pertinent computer systems upon completion of training.
  • Two to three years progressively more responsible experience in a physician support setting.
  • Two years' experience in a Radiology Department.
  • Effectively communicate with Medical Staff, departmental staff, SJMHS department representatives, physicians, other health providers, and facilities.

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