Patient Access Specialist

7 days ago

Chelsea, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient registration process for patients, while also maintaining accurate and up-to-date patient information.

Key Responsibilities
  • Collect and verify patient demographic and financial information for accurate registration and billing purposes
  • Register and check-in patients, determining preliminary patient and insurance liability
  • Perform routine account analysis and problem-solving to resolve patient account issues
  • Initiate billing and rebilling of accounts as necessary
  • Under limited supervision, determine need for and obtain authorization for treatment/procedures and assignment of benefits required
  • Provide information to patients concerning regulatory requirements and estimated costs and patient responsibility
Essential Functions and Responsibilities
  • Obtain, verify, and enter patient identification, demographic information, and insurance coverage into hospital information systems to ensure accurate and timely submission of claims
  • Determine visit-specific co-payments and collect out-of-pocket liabilities
  • Assist patients with questions regarding financial liability or refer to appropriate resources
  • Inform patients on cost of treatment, insurance benefits, resources for payment, and financial assistance
  • Secure and document payment arrangements
  • Audit authorizations for accuracy and determine if delay/deny policy needs to be invoked
  • Utilize key reports and tools to facilitate obtaining accurate insurance information
  • Educate patients/families on the use of registration kiosks or online systems
  • Identify non-routine complex issues and escalate to Patient Access Lead for resolution
Other Functions and Responsibilities
  • Cross-train in various functions to assist in the timely delivery of department services
  • Perform routine duties relating to patient placement, including responsibility for bed assignments, transfers, and providing functional guidance as necessary
  • Utilize Scheduling Booking Reports, Stop/Go Reports, Schedules, to facilitate daily patient activity and flow in support of clinical departments
  • Analyze completeness and accuracy of records on these reports proactively and take action as appropriate
  • Analyze and problem-solve issues related to revenue cycle elements (charges, demographic information, guarantor information, insurance eligibility, coordination of benefits, authorization requirements) in response to patient inquiries and issues
Requirements
  • High school diploma or equivalent combination of education and experience
  • Minimum of one year experience in a customer service role with financial responsibilities
  • Experience in healthcare, insurance, or managed care industries highly preferred
  • Experience performing medical claims processing, financial counseling, and clearance, or accounting also highly preferred
Preferred Qualifications
  • Completion of certification and skills competencies such as the Certified Revenue Cycle Specialist Professional (CRCSP) through the American Association of Healthcare Administrative Management (AAHAM) and/or Certified Healthcare Access Associate (CHAA) through the National Association of Healthcare Access Management (NAHAM)
  • Strong communication skills, both verbal and written
  • Strong critical thinking, interpersonal, and problem-solving skills
  • Strong data entry and organizational skills
  • Able to work independently and have good time management skills

We are an equal opportunity employer and welcome applications from diverse candidates. Trinity Health is committed to diversity, equity, and inclusion in all that we do.

  • Patient Access Specialist

    5 days ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the accurate and timely collection of patient demographic and financial information, as well as the registration and verification of patient information.Key...

  • Patient Access Specialist

    7 days ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the accuracy and completeness of patient demographic and financial information, as well as facilitating the registration and check-in process for patients.Key...

  • Patient Access Specialist

    6 days ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Patient Access Specialist to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for ensuring the accurate and timely collection of patient demographic and financial information.Key ResponsibilitiesObtain and verify patient identification and demographic...

  • Patient Access Specialist

    1 week ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for ensuring the accurate and timely collection of patient demographic and financial information.Key ResponsibilitiesObtain and verify patient identification, demographic...

  • Patient Access Specialist 1

    2 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the accurate and timely collection of patient demographic and financial information, as well as verifying insurance coverage and benefits.Key...

  • Patient Access Specialist 1

    2 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Trinity Health. As a Patient Access Specialist, you will play a critical role in ensuring the smooth and efficient registration process for patients, while also maintaining accurate and up-to-date patient records.Key ResponsibilitiesObtain and verify...

  • Environmental Support Specialist

    2 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Environmental Support Specialist to join our team at Trinity Health. As an Environmental Support Specialist, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.Key ResponsibilitiesPerform a variety of general cleaning tasks to...

  • Environmental Support Specialist

    2 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job Summary:We are seeking a dedicated and detail-oriented Environmental Support Specialist to join our team at Trinity Health. As an Environmental Support Specialist, you will play a vital role in maintaining a clean and safe environment for our patients, visitors, and staff.Key Responsibilities:Ensure that all areas of the hospital are clean and...

  • Travel Nurse RN Rehabilitation Specialist

    3 weeks ago

    Chelsea, Michigan, United States Trinity Health FirstChoice Full time

    Job Title: Travel Nurse RN Rehabilitation SpecialistTrinity Health FirstChoice is seeking a skilled Travel Nurse RN Rehabilitation Specialist for a travel nursing position in a Rehabilitation setting.Job SummaryWe are looking for a highly motivated and experienced Travel Nurse RN Rehabilitation Specialist to join our team. The ideal candidate will have a...

  • Environmental Support Specialist

    3 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job Summary:We are seeking a dedicated and detail-oriented Environmental Support Specialist to join our team at Trinity Health. As an Environmental Support Specialist, you will play a vital role in maintaining a clean and safe environment for our patients, visitors, and staff.Key Responsibilities:Ensure that all areas of the hospital are clean and...

  • Breast Imaging Specialist

    4 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Employment Type: Part time Shift: Day Shift Position Overview: The Breast Imaging Specialist plays a crucial role in ensuring the accuracy and quality of mammographic examinations. This professional is tasked with confirming physician orders, meticulously documenting patient histories, and expertly positioning patients for imaging. Collaborating closely with...

  • Cardiac Ultrasound Specialist

    7 days ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Cardiac Ultrasound Specialist to join our team at Trinity Health. As a key member of our diagnostic imaging department, you will be responsible for performing a variety of procedures, including 2D ECHO's, Stress Echo's, Bubble Studies, Holters, and EKG's.ResponsibilitiesPerform cardiac ultrasound and...

  • Emergency Room Technician

    4 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Employment Type: Full time Shift: 12 Hour Day Shift Position Overview: Emergency Room Technician II Department: Emergency Services - Our Emergency Department is staffed with skilled physicians and nurses trained in emergency medicine, providing care 24/7. Each year, we manage over 18,000 cases ranging from critical cardiac incidents to minor injuries. Our...

  • Medication Administration Specialist

    4 weeks ago

    Chelsea, Michigan, United States Brio Living Services Full time

    Position Title: Medication Administration Specialist Status: Non-Exempt Part-time, 16 hours weekly, with weekend and holiday rotation required Shift: 2:30 PM - 11:00 PM At Brio Living Services, our dedicated team members deliver personalized care and exceptional service to our residents, ensuring their comfort and well-being. We invite you to join our...

  • Mobile Respiratory Care Specialist

    3 weeks ago

    Chelsea, Michigan, United States Trinity Health FirstChoice Full time

    Trinity Health FirstChoice is currently in search of a mobile Respiratory Care Specialist for an exciting opportunity.Position Overview & RequirementsSpecialty: Respiratory CareDiscipline: Allied Health ProfessionalDuration: 13 weeks40 hours per weekShift: 8 hours, nightsEmployment Type: TravelAre you a seasoned Respiratory Care Specialist seeking...

  • Cardiac Ultrasound Specialist

    2 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Job SummaryWe are seeking a highly skilled Cardiac Ultrasound Specialist to join our team at Trinity Health. As a key member of our diagnostic imaging department, you will be responsible for performing a variety of procedures, including 2D ECHO's, Stress Echo's, Bubble Studies, Holters, and EKG's.ResponsibilitiesMaintain good rapport and cooperative...

  • Surgical Services Specialist

    4 weeks ago

    Chelsea, Michigan, United States Trinity Health Full time

    Employment Type:Full timeShift:Day ShiftOverview:Surgical Services SpecialistDepartment: Surgical ServicesStatus: Full-time, 36 hours/weekInvolves rotating weekends and on-call responsibilities.Role Objective:The Surgical Services Specialist plays a crucial role in delivering both direct and indirect patient care within the Operating Room environment,...

  • Account Specialist

    2 weeks ago

    Chelsea, Michigan, United States American 1 Credit Union Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Account Specialist to join our team at American 1 Credit Union. As a key member of our branch team, you will be responsible for delivering exceptional member experience through a wide range of financial transactions and services.Key ResponsibilitiesMember Engagement: Build strong relationships...

  • Registered Nurse

    3 weeks ago

    Chelsea, Michigan, United States Trinity Health Michigan Full time

    Job Summary:We are seeking a highly skilled Registered Nurse to join our team at Trinity Health Michigan. As a Registered Nurse - Medical-Surgical and Head Pain Specialist, you will provide exceptional patient care to our Medical-Surgical and Chronic Head Pain patients.Key Responsibilities:Provide quality patient-centered care considering age-specific,...

  • Registered Nurse

    3 weeks ago

    Chelsea, Michigan, United States Trinity Health Michigan Full time

    Job Summary:We are seeking a highly skilled Registered Nurse to join our team at Trinity Health Michigan. As a Registered Nurse - Medical-Surgical and Head Pain Specialist, you will provide exceptional patient care to our patients with medical-surgical and chronic head pain conditions.Key Responsibilities:Provide quality patient-centered care to patients...