Technical Support Specialist

1 week ago


Great Neck, New York, United States LaSalle Network Full time

LaSalle Network is collaborating with a dynamic Managed Service Provider that caters to small and medium-sized enterprises, seeking a dedicated Help Desk Engineer for a long-term engagement.

Key Responsibilities of the Help Desk Engineer:

  • Provide support and troubleshooting for both Windows and Mac operating systems, along with hardware issues.
  • Monitor network and server performance.
  • Administer backup software solutions.
  • Manage Microsoft Active Directory, file servers, DNS, printer servers, RDS, and SQL databases.
  • Oversee private and hosted email services, including Exchange and Office 365.
  • Troubleshoot and administer email, calendar, and spam filter functionalities.

Qualifications for the Help Desk Engineer:

  • A Bachelor's degree in computer science, information technology, or a related discipline is required.
  • Possession of Microsoft and/or Apple technical certifications is advantageous.
  • Strong communication skills and comfort in client interactions are essential.
  • Ability to quickly adapt and contribute effectively from day one.

If you meet the qualifications outlined above and are looking for a stable and rewarding opportunity with a reputable employer, this position may be an excellent fit for you.

Thank you,

Ashish Saluja
Project Manager - Technology Services
LaSalle Network

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network specializes in direct hire and temporary staffing solutions. For over two decades, we have assisted organizations in streamlining their hiring processes and connecting top talent with suitable opportunities across various sectors, including Accounting, Finance, Administration, Marketing, Technology, Supply Chain, Healthcare Revenue Cycle, Call Center, Human Resources, and Executive Search.

As a premier staffing and recruiting firm, LaSalle Network has received numerous awards for our culture, revenue, and industry contributions. Our experts frequently share insights on retention strategies, hiring trends, and challenges with national media outlets. We also provide comprehensive benefits for temporary field employees, including medical, dental, and vision coverage, along with Family Medical Leave, Worker's Compensation, Paid Leave, and Sick Leave.

LNPW



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