Retail Banking Associate

2 weeks ago


Poplar Bluff, Missouri, United States Southern Bank Full time
Job Overview

Location
Poplar Bluff, MO

Employment Type
Full Time

Position Summary

PRIMARY OBJECTIVE
This role is designed for a flexible banking professional whose main objective is to enhance and maintain customer relationships by proactively engaging with clients to identify their financial requirements and offer tailored product and service solutions.

EXPECTATIONS FOR ALL SOUTHERN BANK TEAM MEMBERS
  • Southern Bank employees operate as a cohesive family, deeply embedded in the communities we serve, striving for excellence in our industry through innovative strategies and robust offerings.
  • Upholds the confidentiality of customer sensitive information and secures information systems to adhere to banking regulations.
KEY RESPONSIBILITIES AND PERFORMANCE INDICATORS
  • Contributes to a welcoming lobby atmosphere, assisting or directing customers to the appropriate team member based on their identified needs and promoting product utilization when appropriate;
  • Takes responsibility for the customer experience, including account openings, cross-selling additional products, and resolving issues as necessary;
  • Fosters new customer relationships through regular interactions, proactively reaching out to ensure customer satisfaction;
  • Educates customers on utilizing available access channels effectively;
  • Maintains comprehensive knowledge of banking policies and procedures, including but not limited to processing retail and commercial transactions, ATM/ITM settlement, night depository, vault cash, safe deposit, and cash handling procedures;
  • Stays informed about banking regulatory requirements, including but not limited to the Bank Secrecy Act, Regulation CC, Regulation E, Customer Privacy, and Information Security;
  • Demonstrates proficiency in all banking products and services across all delivery channels, including deposit products, electronic services, and loan offerings;
  • Exhibits trustworthiness, professionalism, confidentiality, and integrity in interactions with both internal and external customers;
  • Adheres to Southern Bank Telephone Standards, fostering an environment conducive to open communication and addressing concerns transparently;
  • Maintains reliable attendance and is available to work a schedule that may include nights, weekends, and holidays;
  • Willingness to assist in bank mergers, which may require temporary overnight stays;
  • Flexibility to support various branches within Southern Bank's network as needed and travel for training on a quarterly basis;
  • Completes and performs any other assigned duties.
Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES
  • Exhibits a positive and helpful demeanor towards both internal and external customers;
  • Ability to manage multiple tasks and perform under pressure;
  • Adaptability to work in diverse environments and adjust to varying surroundings frequently;
  • Strong interpersonal communication skills, including the ability to convey information clearly to customers, colleagues, and supervisors;
  • Proficient computer skills;
  • Exceptional customer service abilities.
EDUCATION, TRAINING, AND EXPERIENCE REQUIREMENTS
  • Preferred one year of experience in banking;
  • High school diploma or equivalent.
CORE COMPETENCIES

Building Trust: Engaging with others in a manner that instills confidence in one's intentions and those of the organization.

Customer Focus: Ensuring that the customer perspective drives business decisions and activities; developing and implementing service practices that fulfill customer and organizational needs.

Team Contribution: Actively participating as a team member to achieve collective goals.

Applied Learning: Quickly assimilating and applying new job-related information.

Customer Loyalty: Effectively addressing customer needs; fostering productive customer relationships; taking responsibility for customer satisfaction and loyalty.

Work Management: Efficiently managing time and resources to ensure effective completion of tasks.

Sales Ability: Utilizing appropriate interpersonal styles and communication methods to gain acceptance of products, services, or ideas from clients.

  • Poplar Bluff, Missouri, United States Commerce Bancshares, Inc. Full time

    About Commerce Bancshares, Inc.We are seeking a highly motivated and personable Personal Banker to join our team. As a Personal Banker, you will play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Provide exceptional customer service and support to our customersAssist customers with their daily banking needs,...

  • Inventory Associate

    3 days ago


    Poplar Bluff, Missouri, United States WIS International Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Inventory Associate - Traveling Retail Specialist to join our team at WIS International. As a key member of our retail inventory team, you will be responsible for traveling to customer locations across the region to count and manage inventory in an efficient and accurate manner.Key...


  • Poplar Bluff, Missouri, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate & Customer Service Representative to join our team at Wal-Mart Stores, Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewLocationPoplar Bluff, MOEmployment TypeFull TimePOSITION SUMMARYThis role is designed for a versatile banking professional whose primary objective is to enhance and maintain customer relationships by actively engaging with clients to identify their financial requirements and offer tailored product and service solutions.TEAM EXPECTATIONS AT...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewLocationPoplar Bluff, MOEmployment TypeFull TimePosition SummaryPRIMARY OBJECTIVEThis role is designed for a versatile team member whose main objective is to enhance and maintain customer connections by actively engaging with clients to identify their financial requirements and offer tailored product and service solutions.EXPECTATIONS FOR ALL...


  • Poplar Bluff, Missouri, United States Commerce Bancshares, Inc. Full time

    About Commerce Bancshares, Inc.We are seeking a highly motivated and personable Personal Banker to join our team. As a Personal Banker, you will play a critical role in helping our customers achieve their financial goals.Key Responsibilities:Provide exceptional customer service and support to our customersAssist customers with their daily banking needs,...

  • Pet Care Manager

    4 days ago


    Poplar Bluff, Missouri, United States PetSmart Full time

    About the RoleWe are seeking a highly motivated and experienced Pet Care Manager to join our team at PetSmart. As a key member of our store leadership team, you will be responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and driving business results.Key ResponsibilitiesStore Operations: Lead the associate and...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewCompany ProfileSouthern Bank is a community-oriented financial institution focused on delivering innovative banking solutions. We are committed to excellence and dedicated to serving our local communities with top-notch products and services.Position: Advertising CoordinatorLocation:Poplar Bluff Oak Grove Branch - Poplar Bluff, MOEmployment...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Position OverviewLocation: Poplar Bluff Oak Grove BranchType: Full TimePrimary ResponsibilitiesUnder the guidance of the Marketing Officer, this role is essential in managing and executing bank promotional initiatives. The position emphasizes the importance of delivering clear, accurate, and honest advertising that aligns with established brand...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewCompany BackgroundSouthern Bank is a community-oriented financial institution focused on delivering innovative solutions to its clients. We are committed to excellence and dedicated to serving our local communities with top-notch products and services.Position: Advertising CoordinatorLocation:Poplar Bluff Oak Grove Branch - Poplar Bluff,...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewCompany ProfileSouthern Bank is a community-oriented financial institution committed to delivering innovative solutions to our clients. We are dedicated to excellence and providing top-notch services to our local communities.Position: Advertising CoordinatorLocation:Poplar Bluff Oak Grove BranchEmployment Type:Full TimeRole SummaryAs an...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Position OverviewLocation: Poplar Bluff Oak Grove BranchType: Full TimePrimary ResponsibilitiesUnder the general oversight of the Marketing Officer, this role is pivotal in orchestrating, assessing, and facilitating advertising initiatives for the bank. The aim is to ensure that all promotional content is clear, accurate, and aligns with established brand...


  • Poplar Bluff, Missouri, United States Southern Bank Full time

    Job OverviewLocation: Poplar Bluff Oak Grove BranchPosition Type: Full TimePrimary PurposeUnder the general guidance of the Marketing Officer, this role is pivotal in orchestrating, evaluating, and facilitating bank promotional initiatives. The aim is to ensure that all advertising materials are clear, accurate, and aligned with the established brand...

  • Pet Care Specialist

    3 days ago


    Poplar Bluff, Missouri, United States PetSmart Full time

    About the Role:We are seeking a skilled and compassionate Pet Care Specialist to join our team at PetSmart. As a Pet Care Specialist, you will be responsible for providing exceptional customer service and ensuring the health and well-being of our furry friends.Key Responsibilities:Engage with customers and their pets to provide salon-specific services and...

  • Vision Associate

    2 weeks ago


    Poplar Bluff, United States Walmart Full time

    Walmart - 333 S Westwood Blvd - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist...

  • Vision Associate>

    3 months ago


    Poplar Bluff, United States Walmart Full time

    Walmart - 333 S Westwood Blvd - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist...


  • Poplar Bluff, United States AlienVault Full time

    Job Overview Job Description:It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&T's full suite of products at your fingertips -...


  • Poplar Bluff, United States Maurices Full time

    Brand Overview: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...

  • Merchandise Associate>

    3 months ago


    Poplar Bluff, United States Marshalls Full time

    Marshalls - 737 N. Westwood Blvd Valley Plaza 63901 [Retail Sales / Team Member] As a Merchandise Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer purchases/returns and count...


  • Poplar Bluff, United States AT&T Full time

    **Job Description:** Its time to take your sales career to the next level. Every day youll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the power of AT&Ts full suite of products at your fingertips the latest...


  • Poplar Bluff, United States Ulta Beauty Full time

    Ulta Beauty - 797 N Westwood Blvd [Retail Sales / Team Member] As a Task Associate at Ulta Beauty, you'll: Ensure all tasks are executed as planned and product is available for purchase; Ensure assigned work area is replenished, signed, and faced; Maintain outstanding store standards and overall store cleanliness; Complete merchandise resets, planograms,...


  • Poplar Bluff, United States WIS International Part time $16 - $21

    Retail Travel Associate - Inventory Starting Wage from $15.50 - $20.50per hour - Part-TimePaid hours depend on your availability and business needs. Ability to work varied, traditional, and non-traditional hours, including flexible schedules. The more you are available, the more you can earn! Discover opportunities for increased wages that go beyond the...


  • Pine Bluff, Arkansas, United States Goodwill Industries of Arkansas Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Arkansas. As a Retail Sales Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team to meet or exceed sales...

  • Merchandise Associate

    2 weeks ago


    Poplar Bluff, United States Marshalls Full time

     All 1,000 of our Marshalls stores embrace discovery, from designer luggage to statement shoes. Our assortment of brands is always changing, but our mission to provide the surprises that make the everyday a little more fun is unwavering. Just like working here. Everyone encourages each other and embraces the excitement that can come with change. Each shift...

  • Personal Banker II

    4 weeks ago


    Poplar Bluff, United States Southern Bank Full time

    Job DetailsJob Location PB Vine Branch - Poplar Bluff, MO Position Type Full Time DescriptionPRIMARY PURPOSE OF JOB This position is a branch based sales position with some outside sales expectations, whose primary goal is to acquire, expand and retain customer relationships by proactively meeting with the customer to discover their financial needs and...

  • Retail Sales Associate

    13 hours ago


    Pine Bluff, Arkansas, United States The Salvation Army USA Southern Territory Full time

    Job SummaryThe Salvation Army USA Southern Territory is seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Pine Bluff Family Store. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store...


  • Lake Bluff, Illinois, United States Walgreens Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at Walgreens. As a key member of our retail team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key ResponsibilitiesCustomer...


  • Poplar Bluff, United States Southern Bank Full time

    Job DetailsJob Location Poplar Bluff Oak Grove Branch - Poplar Bluff, MO DescriptionPRIMARY PURPOSE OF JOB Provides quality service and sells appropriate products via telephone to bank customers in an efficient and professional manner. Researches and resolves customer requests and answers customer inquiries with regard to account maintenance, balance...

  • Personal Banker Float

    2 months ago


    Poplar Bluff, United States Southern Bank Full time

    Job DetailsJob Location PB PP Hwy Branch - Poplar Bluff, MO Position Type Full Time DescriptionPRIMARY PURPOSE OF JOB This position is a float-based position with whose primary goal is to expand and retain customer relationships by proactively meeting with the customer to discover their financial needs and provide both product and service recommendations to...

  • Personal Banker

    3 weeks ago


    Poplar Bluff, United States Southern Bank Full time

    Job DetailsJob Location PB PP Hwy Branch - Poplar Bluff, MO Position Type Full Time DescriptionPRIMARY PURPOSE OF JOB This position is the focal point in the branch for sales, service and/or referral opportunities in support of the overall branch goals and striving to make lifelong relationships with our customers. This position services existing customers...

  • Retail Associate

    2 weeks ago


    Pine Bluff, Arkansas, United States Goodwill Industries of Arkansas Full time

    Job OverviewPosition Level Entry Level Work Schedule Part-Time Compensation $11.00 per hour Shift Availability Flexible Position SummaryGENERAL POSITION SUMMARY The Retail Associate will support the Assistant Manager and Store Manager in daily store operations and performance objectives, ensuring compliance with company policies and standards. KEY...


  • Red Bluff, California, United States GameStop Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Keyholder to join our team at GameStop. As a Retail Keyholder, you will play a key role in delivering exceptional customer service and driving sales growth.Key ResponsibilitiesCustomer Service: Promptly greet guests, respond to and handle guest concerns quickly, effectively and...


  • Poplar Bluff, United States Southern Bank Full time

    Job DetailsJob LocationPoplar Bluff Oak Grove Branch - Poplar Bluff, MOPosition TypeFull TimeDescriptionPRIMARY PURPOSE OF JOBUnder general supervision of the Marketing Officer, this position is responsible for coordinating, reviewing, and supporting bank advertising projects and providing clear, concise, and truthful advertising in line with brand...

  • Office Associate

    3 months ago


    Poplar Bluff, United States Craig Heisserer - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your...