Front Desk Associate

3 weeks ago


Aventura, Florida, United States Atlantic III At The Point Condomini Full time

Job Title: Front Desk Receptionist

Job Summary: We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Atlantic III At The Point Condominium. The successful candidate will be responsible for managing the day-to-day operations of the front desk, ensuring a seamless and welcoming experience for our guests.

Key Responsibilities:

  • Greets and registers guests, assigns rooms, and issues room keys or cards.
  • Answers incoming telephone calls and responds to guest inquiries.
  • Schedules, cancels, and confirms reservations.
  • Transmits and receives messages, and keeps records of occupied and vacant rooms and guests' accounts.
  • Processes payments and handles guest complaints or concerns.

Requirements:

  • High school diploma or equivalent.
  • A few months to one year of related experience.
  • Excellent verbal and written communication skills, active listening, and service orientation.

About Us: Atlantic III At The Point Condominium is a leading provider of luxury accommodations. We are committed to delivering exceptional service and creating memorable experiences for our guests.


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