Front Desk Associate
3 weeks ago
Job Title: Front Desk Receptionist
Job Summary: We are seeking a highly skilled and organized Front Desk Receptionist to join our team at Atlantic III At The Point Condominium. The successful candidate will be responsible for managing the day-to-day operations of the front desk, ensuring a seamless and welcoming experience for our guests.
Key Responsibilities:
- Greets and registers guests, assigns rooms, and issues room keys or cards.
- Answers incoming telephone calls and responds to guest inquiries.
- Schedules, cancels, and confirms reservations.
- Transmits and receives messages, and keeps records of occupied and vacant rooms and guests' accounts.
- Processes payments and handles guest complaints or concerns.
Requirements:
- High school diploma or equivalent.
- A few months to one year of related experience.
- Excellent verbal and written communication skills, active listening, and service orientation.
About Us: Atlantic III At The Point Condominium is a leading provider of luxury accommodations. We are committed to delivering exceptional service and creating memorable experiences for our guests.
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