Current jobs related to Supervisor, Medical Front Desk - Aventura - ChenMed
-
Supervisor, Medical Front Desk
2 months ago
Aventura, United States ChenMed Full timeWe’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...
-
Front Desk Associate
6 days ago
Aventura, Florida, United States WM Partner's Portfolio Companies Full timeDuties and ResponsibilitiesThe Front Desk Associate is responsible for:Greeting and welcoming visitors: create a warm and professional first impression by greeting all visitors and directing them to the appropriate person or meeting room.Managing phone lines: answer, screen, and forward incoming calls promptly, taking accurate messages as...
-
Medical Office Lead for Front Desk Operations
3 weeks ago
Aventura, Florida, United States ChenMed Full timeAbout the RoleWe are seeking a highly skilled Medical Office Lead to oversee front desk operations and ensure seamless patient care services. As a key member of our team, you will be responsible for leading a team of Care Facilitators, coordinating staff activities, and implementing quality standards.Job SummaryThe Medical Office Lead will provide...
-
Front Desk Administrator
1 week ago
Aventura, Florida, United States JULIE A ALTER DMD,PA Full timeJob Description:We are looking for a highly motivated and detail-oriented Office Operations Specialist to join our team at JULIE A ALTER DMD,PA. As a key member of our front desk team, you will play a crucial role in ensuring smooth operations and providing exceptional patient care.About You:High school diploma or equivalent required1-2 years of experience...
-
Front Desk Coordinator
7 days ago
Aventura, Florida, United States JULIE A ALTER DMD,PA Full timeAbout the RoleThis Dental Office Front Desk opportunity is an excellent chance for a motivated and detail-oriented individual to take their career to the next level. As a critical member of our front office team, you will be responsible for handling patient communications, scheduling appointments, and managing patient records.You will work closely with our...
-
Front Desk Hospitality Associate
2 weeks ago
Aventura, Florida, United States Atlantic III At The Point Condomini Full timeKey AccountabilitiesAt Atlantic III At The Point Condominium, we are seeking a Front Desk Receptionist who is passionate about delivering exceptional customer service and has a keen eye for detail. Estimated salary: $42,000 - $52,000 per year.">The main responsibilities of this role include:">">Ensuring a warm and welcoming experience for all guests, from...
-
Front Desk Associate
3 weeks ago
Aventura, United States FirstService Corporation Full timeLocation: Aventura, FL (33180) Pay Rate: $15-$16/hr Schedule: Monday to Friday 3PM-11PM (Sat & Sun OFF) Job Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet...
-
Front Desk Associate
3 weeks ago
Aventura, United States FirstService Residential Full time**Location:** Aventura, FL \(33180\) **Pay Rate:** $15\-$16/hr **Schedule:** Monday to Friday 3PM\-11PM \(Sat & Sun OFF\) **Job Overview:** As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\. Be detailed oriented and able to...
-
Administrative Assistant
7 days ago
Aventura, Florida, United States WM Partner's Portfolio Companies Full timeAbout UsWM Partners is a leading private equity firm specializing in the health and wellness sector. We invest in companies that share our values of innovation, integrity, and excellence, and provide strategic guidance and operational expertise to drive growth and success.We are seeking a skilled and motivated Receptionist to join our team. In this role, you...
-
Receptionist (Front Desk Coordinator)
7 days ago
Aventura, Florida, United States WM Partner's Portfolio Companies Full timeAbout WM Partners Portfolio CompaniesWM Partners is a middle-market private equity firm specializing in buyout investments in the health and wellness sector. We seek to acquire small and medium size businesses with attractive growth prospects and generate sustainable, long-term value through our operational expertise in the health and wellness sector and...
-
Front Desk Administrative Assistant
7 days ago
Aventura, Florida, United States JULIE A ALTER DMD,PA Full timeJULIE A ALTER DMD,PA is seeking a skilled Dental Office Front Desk professional to lead our patient services team.This is an exciting opportunity for someone who enjoys working in a fast-paced environment and takes pride in delivering exceptional patient care.The successful candidate will be responsible for managing patient interactions, scheduling...
-
Front Desk Staff
1 month ago
Aventura, United States FirstService Residential Full timeJob Overview:As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...
-
Front Desk Staff
1 month ago
Aventura, United States FirstService Residential Full timeJob Overview:As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...
-
Front Desk
3 weeks ago
Aventura, United States FirstService Residential Full time**Job Overview:** As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision\. Possess strong communication, telephone, and customer service skills\. Be detailed oriented and able to multitask\. Meet and greet residents; checks guests and service providers in/out\. Able to understand and react to emergency...
-
Front Desk
3 weeks ago
Aventura, United States FirstService Corporation Full timeJob Overview: As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...
-
Overnight Front Office Manager
2 months ago
Aventura, United States Marriott Full timeAdditional InformationJob Number24192117Job CategoryRooms & Guest Services OperationsLocationJW Marriott Miami Turnberry Resort & Spa, 19999 West Country Club Drive, Aventura, Florida, United States, 33180VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementAdditional Information: This hotel is owned and operated by an independent...
-
At Your Service
3 weeks ago
Aventura, United States TB ISLE RESORT LP Full timeJob DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe At Your Service Supervisor is responsible for supervising and training the agents (PBX Operator) who provide a general service outlet for guests, by eliminating the call around process for any guests' reservations,...
-
At Your Service
1 month ago
Aventura, United States TB ISLE RESORT LP Full timeJob DetailsJob LocationJW Marriott Turnberry Miami Resort & Spa - Aventura, FLJob CategoryHospitality - HotelDescriptionScope of PositionThe At Your Service Supervisor is responsible for supervising and training the agents (PBX Operator) who provide a general service outlet for guests, by eliminating the call around process for any guests' reservations,...
-
aventura, United States FirstService Residential Full timeJob Overview:As a Front Desk Associate, you’ll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response...
-
Front Desk Associate
3 weeks ago
Aventura, United States Employnet Inc Full timeJob Description Adhere to office protocols and clinic hours Greet and Check in//out Patients Assist our patients and other visitors Prepare new patient, PIP/LOP and MMJ Packets, and & Patient Logs Review all forms filled out by patients for completeness Ensure all patients have an updated and signed opiod contract annually Collect...
Supervisor, Medical Front Desk
2 months ago
We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.The Care Facilitator Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.ESSENTIAL JOB DUTIES/RESPONSIBILITIES:Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.Engagement and Development:Instills ChenMed values and behaviorsBuilds culture and strong engagementPromotes team member retentionProvides clear onboarding expectationsPromotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team membersOperational Excellence:Consistently executes the core model and follows the Center Playbook proceduresExhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimizationUnderstands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team membersMaintains focus on patient retention and positive customer experience and is available and accessible to both team members and patientsScheduling Optimization:Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduledTop 40 and risk score 70+ patients scheduled at least bi-weeklyIP/ER discharge follow-up scheduled immediately with daily follow-upPartners with growth team to ensure THV-EE and CMAP scheduling is 100% completedEnsures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing correctiveaction plans when needed.Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.Reviews ENS notifications and ensure patients receive follow up from their Care Teams.Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient’s medical record and followed up on by the appropriate discipline.Troubleshoots Dashboard, phone, and computer issues.Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.Other responsibilities may include: Fills in for Care Facilitator as needed for scheduled and unscheduled absences.Cover various Front Desk tasks and duties in line with business needsSupports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.Performs other duties as assigned and modified at manager’s discretion.KNOWLEDGE, SKILLS AND ABILITIES:Strong business acumen and acuityGood knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and proceduresUnderstanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretationsExcellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defectsStrong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectivesStrong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive resultsWorking knowledge of medical insurance and/or knowledge of electronic medical record EMR systemsSkilled in operating phones, personal computers, software and other basic IT systemsAbility to communicate with employees, patients and other individuals with a professional and courteous manner dispositionProficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation softwareAbility and willingness to travel locally, regionally and nationwide up to 10% of the timeSpoken and written fluency in EnglishEDUCATION AND EXPERIENCE CRITERIA:High school diploma or GED equivalent requiredAbility to lead and coach teams to drive positive outcomes and excellenceSome college coursework preferredA minimum of 3 years’ work experience in a medical facility requiredBLS for Healthcare Providers certification desiredWe’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.Current Employee apply HERECurrent Contingent Worker please see job aid HERE to apply
