Call Center Support Agent

2 weeks ago


Santa Ana, California, United States AnDek Staffing Services Full time
Job Description

We are seeking a highly motivated Call Center Support Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various channels.

About the Position

The successful candidate will have previous experience in customer-facing roles and be able to communicate effectively with diverse audiences. They will also be able to troubleshoot and resolve technical issues in a timely and efficient manner.

Essential Responsibilities
  • Handle customer inquiries and respond to requests for information
  • Resolves technical issues and provides solutions to customers
  • Document customer interactions and maintain accurate records
  • Collaborate with internal teams to ensure seamless support

Required Qualifications

  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

Compensation Package

  • Average salary range: $42,000 - $60,000 per year
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment


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