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Account Management and Credit Specialist

2 months ago


Tacoma, Washington, United States MITER Brands Full time
About the Role

MITER Brands is seeking a skilled Credit Associate to join our team. As a Credit Associate, you will play a critical role in extending credit and collections of Accounts Receivable, ensuring the consistent application of company credit policy, and assessing the creditworthiness of potential customers.

Key Responsibilities
  • Customer Account Management
    • Extend credit within company parameters and credit policy
    • Establish relations and provide high-level service to the sales team and other internal customers
    • Release orders on-hold
    • Communicate with sales staff and Credit Manager on issues
    • Preserve good will of customers
    • Maintain records, including communication notes and follow-up
    • Contact customers regarding past due balances
  • Customer Invoice/Payment Issues
    • Reconcile customer statements/billings
    • Email customer-requested invoice copies
  • Customers Write-Offs
    • Determine accounts with potential bad debt to be communicated with Credit Manager and written off with approval
Qualifications
  • 3-5 years of experience in the credit and collections field or related area
  • Familiar with standard concepts, practices, and procedures
  • Knowledge of credit and collection terms and concepts, and basic accounting concepts
  • Rely on experience and judgment to plan and accomplish goals
  • Positive can-do attitude with a team player mentality
  • Excellent verbal and written communication skills
  • Well-organized and pays attention to details
  • Experience with ERP Software preferred (especially experience with Oracle)
  • Proficient in MS Office (Outlook, Word, Excel, Adobe)
Benefits
  • Medical plans with a PPO or HSA options
  • Prescription
  • Dental
  • Vision
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
  • Company-paid Short-Term Disability
  • Company-paid Long-Term Disability
  • Paid time off (PTO), including Vacation, Personal, and eight paid Holidays
  • 401k retirement plan with company match
  • Employee Assistance Program
  • Teladoc
  • Tuition Reimbursement
  • Yearly Wellness Clinic