Front Office Coordinator

3 days ago


Warren, United States Family Community Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Assistant to support our daily operations at Family Community Services. The successful candidate will provide exceptional customer service, manage client intake, and maintain accurate records.

Key Responsibilities
  • Answer phone calls promptly and professionally, directing calls to the appropriate staff member.
  • Ensure all necessary intake, financial, and clinical forms are completed by clients at their first appointment.
  • Check clients in for appointments, accurately recording any missed or cancelled appointments.
  • Collect co-pays and insurance deductibles from clients.
  • Interact courteously with clients and visitors, responding to their concerns and requests in a timely and efficient manner.
  • Release clinical information to outside agencies and individuals only with client authorization.
  • Maintain current knowledge of FCS policies and procedures, adhering to COA regulations and federal/state requirements.
  • Perform other duties as assigned by management.
Requirements
  • High school diploma or equivalent preferred.
  • Prior clerical experience is a plus.
Work Environment

This is a full-time position, working 40 hours per week. The successful candidate will be part of a dynamic team at Family Community Services, working in a fast-paced office environment.

Salary: $15.00 per hour.



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