Front Desk Coordinator
1 week ago
At North American Dental Group, we're committed to delivering exceptional patient care and creating a welcoming environment for all. As a Front Desk Coordinator, you'll play a vital role in ensuring our patients receive the best possible experience.
Key Responsibilities- Provide exceptional customer service, handling financial information, insurance verification, and preparing end-of-day reports with accuracy and attention to detail.
- Perform various administrative tasks, including sorting, opening, and distributing mail, scanning, and photocopying, as well as answering phone calls and greeting visitors/patients.
- Communicate effectively with patients, explaining procedures and services, and presenting financial policies and arrangements.
- Monitor and track appointments, ensuring timely follow-up with patients who have missed or cancelled appointments.
- High School Diploma or equivalent (Associate's degree preferred)
- 1-5 years of customer service, insurance, or dental experience (preferably in a dental setting)
- Proficiency in dental software and Microsoft Office programs, with the ability to learn new programs as needed
- Competitive paid time off for full-time and part-time team members, increasing with career growth
- Comprehensive benefits package, including 401k
- Opportunities for career growth and continuing education
- A dynamic work environment that fosters individuality and teamwork
We are an equal opportunity employer and welcome applications from qualified candidates without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any other protected characteristic.
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