Program Director

4 days ago

Farmington, Michigan, United States Design Systems, Inc. Full time
Job Summary

The Program Director will oversee and coordinate multiple consulting projects within the manufacturing sector. This role involves managing project teams, ensuring the delivery of high-quality consulting services, and fostering strong client relationships.

Key Responsibilities
  1. Project Management
  • Lead the planning, execution, and delivery of consulting projects from inception to completion.
  • Develop project plans, timelines, and budgets; monitor progress and adjust as necessary.
  • Ensure projects are delivered on time, within scope, and within budget.
  • Identify opportunities for process improvements within client operations and develop actionable recommendations.
  • Implement best practices and innovative solutions to enhance manufacturing efficiency.
  • Expose Client to additional DSI functions (Simulation, Scanning, IE, Controls, etc.) that would support project goals while increasing service opportunities.
  • Report project progress to DSI Leadership.
  1. Client Relationship Management
  • Serve as the primary point of contact for clients, understanding their needs and ensuring their satisfaction.
  • Conduct regular meetings with clients to provide updates and gather feedback.
  • Address and resolve any issues or concerns that arise during the project lifecycle.
  • Manage client expectations against as-sold SOW.
  • Engage proactively and strategically with clients to build lasting relationships aimed at fostering future opportunities.
  1. Team Leadership
  • Manage and mentor project teams, providing guidance and support to achieve project goals.
  • Coordinate the efforts of team members and ensure effective communication among all stakeholders.
  • Foster a collaborative and productive team environment.
Qualifications
  • Bachelor's degree in Engineering, Business, or a related field, or equivalent business experience.
  • Minimum of 5 years of experience in program or project management, preferably in a manufacturing or consulting environment.
  • Strong understanding of manufacturing processes, Lean, Six Sigma, and continuous improvement methodologies.
  • Proven track record of successfully managing complex projects and leading cross-functional teams.
  • Excellent communication, negotiation, and interpersonal skills.
  • Strong analytical and problem-solving abilities with the ability to read and understand technical drawings and plant layouts.
  • Proficiency in project management software and tools (MS Project or equivalent).
  • Ability to adapt to the company's specific ERP (Enterprise Resource Planning) system.
  • Travel within North America should be expected (10% - 20%).
  • Desired, but not required: PMP or similar project management certification and supply chain certification(s): CSCP or CPIM or CLTD.
Desired Skills
  • Ability to work and excel in a fast-paced, dynamic environment.
  • Skilled in communicating effectively with all levels of the customer organization (from the shop floor to c-suite executive leadership).
  • Strong analytical and strategic thinking skills.
  • Ability to manage multiple projects simultaneously and adapt to changing priorities.
  • Experience in managing budgets and financial reporting.
  • Strong inherent drive to achieve goals and deliverables.
  • A background and/or knowledge in material handling, warehousing, distribution, e-commerce, and training centers will be advantageous for the position.

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