Customer Service Representative

4 days ago


Salt Lake, Utah, United States Planet Fitness Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding experience in our Judgement Free Zone.

Key Responsibilities:
  • Customer Service: Greet members and guests, provide exceptional customer service, and make everyone feel comfortable and welcome.
  • Front Desk Activities: Answer phones in a friendly manner, assist callers with various questions, check members in, tour and sign up new members, log amenities, and communicate updates and events to members and guests.
  • Customer Support: Respond to member questions and concerns in a timely and professional manner, conduct beverage or merchandise purchases on the point-to-sale system, and utilize the POS system to assist with new membership cards, change of address, and billing or payment questions.
  • Club Maintenance: Maintain a clean and orderly front desk area and lobby, perform regular facility cleaning and upkeep, clean exercise equipment and tanning beds, and maintain restrooms and wet areas.
Requirements:
  • Customer Service Skills: Exceptional customer service skills, ability to interact in a positive and professional way with members and co-workers, exceeding member expectations.
  • Experience: Prior customer service experience preferred.
  • Education: High school diploma or GED equivalent required.
  • Physical Demands: Ability to walk and stand for prolonged periods, frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motions, occasionally lift, carry, push, and/or pull moderate amounts of weight (up to 50lbs).
Why Work with Us:
  • Make a Difference: Contribute to changing people's lives every day by helping us create a healthier planet.
  • Dynamic Work Environment: Work alongside an amazing group of talented, dynamic professionals.
Benefits:
  • Medical, Dental, Vision Insurance: Comprehensive health insurance package.
  • PTO - Paid Time Off: Generous paid time off policy.
  • Free Black Card Membership: Free membership to our Judgement Free Zone.
  • 401(K) and Roth Retirement Savings Plans: Retirement savings plans.
  • Healthcare and Dependent Care Flexible Spending Accounts: Flexible spending accounts for healthcare and dependent care expenses.
  • STD, LTD, Term Life Insurance: Comprehensive life insurance package.


  • Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring...


  • Salt Lake, Utah, United States AppleOne - United States Full time

    This Customer Service Representative Position Features:• Fast Paced Office• Friendly Staff• Stable Company• Great Pay to $18Immediate need for customer service representative seeking fast paced office, friendly staff and stable company. 1-2 years works history, ability to multi- task and proficient is ms office will be keys to success in this...


  • Salt Lake, Utah, United States Nexeo Staffing Full time

    About the Role:Nexeo Staffing is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerResolve...


  • Salt Lake, Utah, United States Coles Supermarkets Australia Pty Ltd Full time

    About Coles Supermarkets Australia Pty LtdColes Supermarkets Australia Pty Ltd is a leading retailer in Australia, committed to providing excellent customer service and quality products to our customers.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service...


  • Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a Customer Service Representative, you will be responsible for providing exceptional levels of customer care that meet or exceed all internal and external customer...


  • Salt Lake, Utah, United States Ace Recycling and Disposal Full time

    **Job Summary:**Ace Recycling and Disposal is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Respond to customer inquiries and resolve issues in a professional and timely...


  • Salt Lake, Utah, United States Floform Full time

    **Job Summary**Floform, a leading provider of high-quality countertops and stone fabrication, is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, ensuring customer satisfaction, and resolving any issues that may arise.**Key...


  • Salt Lake, Utah, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our facilities.Key ResponsibilitiesCustomer Service: Greet members...


  • Salt Lake, Utah, United States Lowe's Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lowe's. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and safe shopping environment.Key ResponsibilitiesCustomer Service:...


  • Salt Lake, Utah, United States MILLENNIUMSOFT Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MillenniumSoft. As a key member of our customer service team, you will be responsible for providing exceptional levels of customer care that meet or exceed all internal and external...


  • Salt Lake, Utah, United States TEKsystems Full time

    Currently seeking Customer Service Representatives to join the team at a large health care provider in the Murray areaJob Description:Trains and assists brokers with the sale of Individual Plans. This includes the explanation of plans, products, rates, and all available options.Assists and educates potential and existing members in choosing the most...


  • Salt Lake, Utah, United States Top Stop Convenience Stores - Salt Lake City Full time

    Job OverviewPosition: Retail Service RepresentativeEqual Opportunity Employer Statement:We are committed to providing equal employment opportunities to all qualified candidates. All applicants will be considered for employment without discrimination based on race, color, religion, gender, national origin, disability status, protected veteran status, or any...


  • Salt Lake, Utah, United States Service Logic Full time

    Job SummaryWe are seeking a highly motivated and experienced HVAC Sales and Service Representative to join our team at Service Logic. As an HVAC Sales and Service Representative, you will be responsible for selling and promoting our HVAC maintenance services to commercial clients in the Salt Lake City area.Key ResponsibilitiesIdentify and pursue new business...


  • Salt Lake, Utah, United States Global Parking Systems LLC Full time

    Global Parking Systems LLC specializes in the management of parking facilities, valet services, and shuttle operations at various locations nationwide. We collaborate with SP Plus Parking Corporation, a recognized leader in the parking management industry. Together, we strive to enhance the parking experience for our customers, ensuring it is both enjoyable...


  • Salt Lake, Utah, United States University of Utah Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in the Food Service department at the University of Utah. This role involves providing exceptional service to customers, preparing and serving food, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide...


  • Salt Lake, Utah, United States Silicon Slopes Full time

    **Job Summary**Silicon Slopes is seeking a highly skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.**Key Responsibilities:**Respond to customer inquiries in a timely and professional mannerProvide technical...


  • Salt Lake, Utah, United States Hertz Full time

    Job Summary:Hertz is seeking a skilled Flex Service Representative to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless rental experiences for our customers.Key Responsibilities:Qualify and Process Customer Rentals: Accurately process customer rentals, ensuring all...


  • Salt Lake, Utah, United States Qonten Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer...


  • Salt Lake, Utah, United States Global Parking Systems LLC Full time

    Global Parking Systems LLC specializes in the oversight of parking facilities, valet operations, and shuttle services at various locations nationwide. Partnering with SP Plus Parking Corporation, a prominent entity in the parking management industry, we strive to enhance the parking experience for our clients and customers. Rooted in principles of excellence...


  • Salt Lake, Utah, United States Ashtonshospitalpharmacy Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative/Pharmacy Support Specialist to join our team at Ashtonshospitalpharmacy. The successful candidate will provide exceptional customer service and administrative support to our clients, utilizing their expertise in customer service and pharmacy administration.About the...