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Guest Service Ambassador

2 months ago

Spring, Texas, United States Marriott International Inc Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Service Expert to join our team at Marriott International Inc. As a Guest Service Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for throughout their stay.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and exceeding their expectations
  • Work collaboratively with the kitchen and other departments to ensure seamless service delivery
  • Manage guest transactions, including taking orders, handling payments, and resolving any issues that may arise
  • Maintain a clean and organized workspace, adhering to company standards and procedures
  • Participate in ongoing training and development to enhance skills and knowledge
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills
About Marriott International Inc

Marriott International Inc is a global hospitality company that operates a portfolio of brands, including Marriott Hotels, JW Marriott, and more. We are committed to delivering exceptional guest experiences and providing opportunities for our associates to grow and develop their careers.