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Guest Service Supervisor

1 month ago


Spring, Texas, United States Global Partners Full time
Join Our Team as a Guest Service Supervisor

We are seeking a highly motivated and customer-focused Guest Service Supervisor to join our team at Global Partners LP. As a key member of our team, you will be responsible for delivering exceptional guest experiences while ensuring the smooth execution of all store-level tasks.

Key Responsibilities:
  • Supervise employees to ensure they are performing all job duties as implemented by management.
  • Coach employees by providing constructive feedback to help them perform certain tasks.
  • Provide an enjoyable shopping experience for guests by greeting them and addressing their inquiries and complaints.
  • Adhere to established safety, security, quality, and store operations policies, procedures, and practices.
  • Operate the point of sale according to corporate standards and maintain proper cash levels.
  • Ensure all store housekeeping functions are completed, including cleaning, dusting, sweeping, mopping, and emptying trash.
  • Execute all guest service programs and processes 24/7.
  • Responsible for all cash processes, including deposit preparation, lottery, gift cards, and checks where applicable.
  • Replenish products to ensure in-stock conditions.
What We Offer:
  • Competitive salaries and opportunities for growth.
  • Health and wellness benefits, including medical, dental, vision, and life insurance.
  • 401(k) plan with a match component.
  • Tuition reimbursement after 6 months of service.
Requirements:
  • Must be available to work flexible hours, including days, nights, weekends, and holidays.
  • Must be efficient and organized.
  • Must be at least 18 years old to be considered for the position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store, including the selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb, and lift up to 25 pounds during a shift.
  • Work in intermittent temperatures.
Education:
  • High School Diploma or GED.

We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds, and experiences. Global Partners LP is an equal opportunity employer, and we foster a company culture where ideas from all people help us grow, move, and thrive.