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Customer Service Ambassador

1 month ago

Spring, Texas, United States Frontier Management (OR) Full time
Customer Service Ambassador

Frontier Senior Living is seeking a Customer Service Ambassador to join our team at [COMMUNITY] community in Spring, Texas. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our residents and their families. Your primary duties will include greeting and supporting all visitors and clients, assisting with social media, answering incoming calls and routing them as appropriate, and supporting sales office matters as directed by the Executive Director. You will also be responsible for ensuring a clean and presentable office space at all times and assisting with special projects as assigned.

Key Responsibilities:
  • Provide high-level customer service to residents and their families
  • Assist with social media and online presence
  • Answer incoming calls and route them as appropriate
  • Support sales office matters as directed by the Executive Director
  • Ensure a clean and presentable office space at all times
  • Assist with special projects as assigned
Requirements:
  • Availability to work weekends and holidays
  • Professional appearance and background
  • Exceptional verbal and written skills
  • Ability to work as a positive team member
  • Good interpersonal skills with all levels of staff

Frontier Senior Living offers a competitive salary and a work environment that encourages initiative and fosters respect. We also offer a range of benefits, including medical, dental, vision, life/AD&D, Flexible Spending Account, Short Term Disability, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance. To learn more about our benefits and culture, please visit our website at [website URL].