Customer Service Ambassador

4 days ago


Spring, Texas, United States VCA Animal Hospitals Full time
Client Service Representative

We are seeking a highly skilled and personable Client Service Representative to join our team at VCA Four Seasons Animal Hospital in Spring, TX.

As the face of VCA, the Client Service Representative sets the tone for the practice by building and maintaining each customer's trust and confidence in our abilities.

Key Responsibilities:
  • Provide exceptional customer service, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Schedule and confirm appointments, as well as place outbound calls for follow-ups and reach out to prospective clients.
  • Present and explain fees, including processing payments, and recommend, select, and obtain products and services, including prescriptions.
  • Answer questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care.
  • Manage medical records, charts, reports, and correspondence, and maintain a clean and organized hospital environment.
What We Offer:
  • Competitive compensation and a comprehensive benefits package, including medical, dental, vision, and paid vacation/sick days, 401(k), and generous employee pet discounts.
  • A dynamic and supportive work environment that values excellence and teamwork.

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our career page.



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