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Automotive Service Receptionist

2 months ago

Hillsboro, United States Royal Moore Auto Center Full time
Position Overview

We are seeking a dedicated and personable Customer Care Specialist to enhance the experience of our clients at Royal Moore Auto Center's Service Department.

Your role will be essential in ensuring that every customer feels welcomed and valued from the moment they arrive.

If you possess a friendly demeanor, outstanding communication abilities, and a commitment to delivering exceptional service, we invite you to consider this opportunity.


Key Responsibilities:
  • Warmly welcoming customers as they enter the service area
  • Guiding clients to the right service advisor or technician
  • Offering information regarding available services and responding to general questions
  • Organizing appointment schedules to facilitate smooth customer flow
  • Keeping the reception area tidy and organized
  • Addressing customer concerns and escalating issues to the appropriate personnel when necessary
  • Ensuring high levels of customer satisfaction throughout their visit

Qualifications:
  • Must possess a valid driver's license
  • Excellent interpersonal and customer service skills
  • Friendly and approachable demeanor
  • Strong verbal and written communication skills
  • Ability to multitask and maintain organization in a fast-paced environment
  • Previous experience in customer service is advantageous
  • Professional appearance and conduct
  • Strong problem-solving abilities and the capacity to manage challenging situations with patience and empathy

Benefits:

We provide a competitive salary that reflects your experience and customer service expertise.

As a Customer Care Specialist at Royal Moore Auto Center, you will be part of a supportive team committed to delivering exceptional service.


Our benefits package includes:
  • Health, dental, and vision insurance
  • Retirement savings plan with company matching
  • Continuous training and development opportunities
  • Employee discounts on vehicle purchases and services

Application Process:

If you are enthusiastic about providing outstanding customer service and creating a positive atmosphere, we encourage you to explore this opportunity.

We look forward to your application and the possibility of you joining our customer service team at Royal Moore Auto Center.