Automotive Service Consultant
3 weeks ago
We are seeking a skilled Service Advisor to join our team at Royal Moore Mazda Buick GMC. As a Service Advisor, you will be the key point of contact between our customers and our skilled technicians.
Key Responsibilities:- Greet customers and listen to their service requests and concerns.
- Conduct a thorough vehicle inspection and document issues accurately.
- Communicate recommended services, repairs, and estimated costs to customers.
- Assist customers in making informed decisions about their vehicle maintenance and repair needs.
- Coordinate service appointments and ensure timely completion of work.
- Provide exceptional customer service by keeping customers informed throughout the service process.
- Handle customer inquiries, complaints, and requests with professionalism and efficiency.
- Valid driver's license.
- Previous experience as a Service Advisor in an automotive dealership is preferred.
- Strong customer service and interpersonal skills.
- Excellent communication and active listening skills.
- Proficiency in explaining technical information to customers in a clear and understandable manner.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of automotive systems and maintenance procedures is a plus.
- Strong problem-solving abilities and attention to detail.
- Competitive salary based on experience and expertise.
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Ongoing training and development opportunities.
- Employee discounts on vehicle purchases and services.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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