Automotive Service Consultant
2 months ago
Royal Moore Auto Center is a reputable automotive dealership dedicated to providing outstanding service to our clientele.
We are currently in search of a skilled and customer-focused Service Advisor to enhance our team.
If you possess a love for vehicles, exceptional communication abilities, and a commitment to assisting customers with their service requirements, we would like to hear from you.
Key Responsibilities:
As a Service Advisor, you will serve as the liaison between our clients and our proficient technicians.
Your duties will encompass:
Welcoming customers and addressing their service inquiries and concerns.
Performing a comprehensive vehicle assessment and accurately recording issues.
Communicating suggested services, repairs, and estimated costs to clients.
Guiding customers in making informed choices regarding their vehicle maintenance and repair needs.
Scheduling service appointments and ensuring timely completion of tasks.
Delivering exceptional customer service by keeping clients updated throughout the service process.
Managing customer inquiries, complaints, and requests with professionalism and efficiency.
Qualifications:
To thrive in this position, you should possess the following qualifications:
A valid driver's license.
Prior experience as a Service Advisor in an automotive dealership is preferred.
Strong customer service and interpersonal skills.
Excellent communication and active listening abilities.
Proficiency in conveying technical information to customers in a clear and comprehensible manner.
Capability to work in a fast-paced environment and prioritize tasks effectively.
Knowledge of automotive systems and maintenance procedures is advantageous.
Strong problem-solving skills and attention to detail.
Benefits:
We provide a competitive salary based on your experience and expertise as a Service Advisor.
Becoming part of the Royal Moore Auto Center Service Department team means engaging in a supportive and collaborative environment.
Our benefits package includes:
Health, dental, and vision insurance.
Retirement savings plan with company match.
Continuous training and development opportunities.
Employee discounts on vehicle purchases and services.
How to Apply:
If you are passionate about assisting customers with their automotive service needs and wish to be part of a dedicated team at Royal Moore Auto Center, we encourage you to apply for the Service Advisor position.
Please submit your resume and a cover letter highlighting your relevant experience and why you're a strong fit for this role.
Join us in delivering exceptional service experiences to our valued customers and contribute to the success of Royal Moore Auto Center Service Department.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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