Automotive Service Consultant

2 weeks ago


Hillsboro, United States Royal Moore Auto Center Full time

Royal Moore Auto Center is a reputable automotive dealership dedicated to providing outstanding service to our clientele.
We are currently in search of a skilled and customer-focused Service Advisor to enhance our team.
If you possess a passion for vehicles, exceptional communication abilities, and a commitment to assisting customers with their service requirements, we would like to hear from you.

Key Responsibilities:

As a Service Advisor, you will serve as the liaison between our customers and our expert technicians.
Your duties will encompass:

Welcoming customers and attentively addressing their service inquiries and concerns.

Performing comprehensive vehicle inspections and accurately documenting any issues.

Conveying recommended services, repairs, and estimated costs to customers.

Guiding customers in making informed choices regarding their vehicle maintenance and repair needs.

Scheduling service appointments and ensuring the timely completion of work.

Delivering exceptional customer service by keeping clients informed throughout the service process.

Managing customer inquiries, complaints, and requests with professionalism and efficiency.

Qualifications:

To thrive in this position, you should possess the following qualifications:

A valid driver's license.

Prior experience as a Service Advisor in an automotive dealership is preferred.

Strong customer service and interpersonal skills.

Excellent communication and active listening capabilities.

Proficiency in articulating technical information to customers in a clear and comprehensible manner.

Ability to function effectively in a fast-paced environment and prioritize tasks efficiently.

Knowledge of automotive systems and maintenance procedures is advantageous.

Strong problem-solving skills and attention to detail.

Benefits:

We provide a competitive salary based on your experience and expertise as a Service Advisor.
Becoming part of the Royal Moore Auto Center Service Department team means engaging in a supportive and collaborative atmosphere.

Our benefits package includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Continuous training and development opportunities.

Employee discounts on vehicle purchases and services.

How to Apply:

If you are passionate about assisting customers with their automotive service needs and wish to be part of a dedicated team at Royal Moore Auto Center, we encourage you to submit your resume and a cover letter highlighting your relevant experience and why you would be a strong fit for this role.

Join us in providing exceptional service experiences to our valued customers and contribute to the success of Royal Moore Auto Center Service Department.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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