Guest Services Attendant

2 weeks ago


New Orleans, Louisiana, United States Marriott International Inc Full time
Job Number
Job Category Rooms & Guest Services Operations
Schedule Full-Time
Position Type Non-Management

POSITION SUMMARY

Creating lasting impressions is vital. As guests arrive at our establishments, we aim to ensure their experience is unforgettable. Equally, when they depart, we want them to leave with satisfaction and a sense of care throughout their stay. Our Guest Services Attendants are proactive in providing a comprehensive range of services that enhance guests' arrival and departure experiences. They are empowered to navigate their environment and fulfill necessary tasks. Whether managing operational requirements, responding to guest inquiries, completing documentation, or sharing local insights, the Guest Services Attendant integrates transactions into the overall experience.

Regardless of the role, certain aspects are essential for success: fostering a safe work environment, adhering to company policies and procedures, maintaining confidentiality, safeguarding company assets, upholding quality standards, and ensuring professional appearance and communication. Guest Services Attendants will be active and mobile (standing, sitting, or walking for extended periods) and will engage in hands-on tasks (moving, lifting, carrying, pushing, pulling, and placing items weighing up to 50 pounds independently and over 75 pounds with assistance). Excelling in these responsibilities (along with other reasonable tasks as assigned) is crucial for Guest Services Attendants to deliver exceptional service for our guests and our organization consistently.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No prior experience required.

Supervisory Experience: No supervisory experience necessary.

License or Certification: None required.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and fostering an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels is dedicated to igniting curiosity and expanding horizons. We provide a platform for experiencing life. Our mission is to open doors and minds, continually inspired by new faces and experiences. A spirited, adaptable approach is at our core, earning us recognition for redefining luxury worldwide. Our culture and service philosophy, Whatever/Whenever, brings our guests' passions to life. If you are innovative, original, and forward-thinking, welcome to W Hotels. By joining W Hotels, you become part of a prestigious portfolio within Marriott International. Be where you can excel, begin your journey, belong to a remarkable global team, and become the best version of yourself.

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