Doorperson - Hospitality Ambassador

5 days ago


New Orleans, Louisiana, United States SP+ Full time
Job Summary

We are seeking a highly skilled and courteous Doorperson to join our team at SP+. As a Doorperson, you will be the first point of contact for our hotel guests, providing exceptional service and ensuring a seamless experience from arrival to departure.

Key Responsibilities
  • Greet and Assist Guests: Welcome guests at the hotel entrance, offer assistance with luggage, and provide directions to the front desk or other areas of the hotel.
  • Provide Information and Directions: Offer accurate and helpful information about the hotel and surrounding area, including local attractions and amenities.
  • Monitor Hotel Entrance: Keep a watchful eye on the hotel entrance, reporting any suspicious activity to management.
  • Communicate with Drivers and Colleagues: Effectively communicate with drivers, colleagues, and supervisors, addressing any concerns or issues that may arise.
  • Write Reports and Maintain Records: Accurately document any incidents or issues that occur during your shift, maintaining a clean and organized workspace.
Requirements
  • Availability and Flexibility: Be available to work a variety of shifts, including evenings, weekends, and holidays, with a strong commitment to punctuality and attendance.
  • Customer Service Experience: Possess prior experience in customer-facing roles, with a proven track record of providing exceptional service.
  • Language Skills: Possess excellent written and verbal communication skills in English, with the ability to communicate effectively with guests, drivers, and colleagues.
  • Physical Demands: Be able to stand for long periods, walk, and lift up to 50 pounds, with the ability to work in a fast-paced environment.
What We Offer

As a Doorperson at SP+, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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