Guest Services Representative

1 week ago


Glenwood Springs, Colorado, United States Hotel Colorado Full time

Front Desk Agent - Full Time Opportunity

Hotel Colorado is in search of a committed full-time Front Desk Agent. We are looking for individuals who exhibit a friendly attitude and possess a strong attention to detail. The ideal candidates should be adept at multitasking, have outstanding communication skills, and a solid background in customer service.

As a member of our staff, you will receive competitive pay starting at $22/hr DOE, along with a variety of appealing benefits:

  • Access to medical, dental, and vision insurance
  • 401K participation after one year of service
  • Accrued vacation and sick leave
  • Complimentary employee meal during shifts
  • Discounted rates at our sister property
  • Use of company ski passes
  • Free bus pass after 30 days of employment
  • Employee Assistance Program available for you and your family

Hotel Colorado, a landmark in hospitality since 1893, is currently enhancing its facilities to improve guest experiences. We take pride in being the only full-service hotel in Glenwood Springs, offering a comprehensive range of services for our esteemed guests. Recognized with the 2022 Silver Medal for Locals Choice Best Place to Work, we are dedicated to excellence in all facets of our operations.

Key Responsibilities of a Front Desk Agent:

  • Greet and assist guests warmly during check-in and check-out
  • Provide guests with pertinent information and recommendations
  • Address and resolve guest inquiries and concerns in a professional manner
  • Efficiently manage hotel reservations and confirmations
  • Maintain a clean and organized front desk area
  • Stay knowledgeable about hotel services and local attractions
  • Perform various administrative duties as required

Qualifications Required:

We seek candidates who possess:

  • An engaging and friendly personality
  • Strong interpersonal communication skills
  • Effective organizational capabilities
  • Prior experience in customer service roles

Become an integral part of the Hotel Colorado team.



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