Current jobs related to Guest Services Representative - Glenwood Springs, Colorado - Hotel Colorado


  • Glenwood Springs, Colorado, United States Glenwood Springs CO Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the Community Center. As the first point of contact for the public, this role is responsible for providing exceptional customer service, processing transactions, and promoting programs and amenities.Key ResponsibilitiesDeliver outstanding customer service to members...


  • Glenwood Springs, Colorado, United States Stonebridge Companies Full time

    Job Summary:The Guest Services Agent is responsible for providing exceptional customer service to guests throughout their stay. This includes checking guests in and out of the hotel, operating the front desk, and resolving any guest complaints or issues. The ideal candidate will have excellent communication skills, be able to work in a fast-paced...


  • Colorado Springs, Colorado, United States Great Wolf Lodge Full time

    Position Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:- Register guests and confirm their accommodation preferences.- Verify details of pre-registrations and assign appropriate rooms.- Collect essential information and...


  • Colorado Springs, Colorado, United States Great Wolf Lodge Full time

    Position Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:The role encompasses: Welcoming guests and managing the check-in process.Confirming room specifications and ensuring pre-registration details are accurate.Assigning...


  • Colorado Springs, Colorado, United States Extended Stay Full time

    Job SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesAssist guests with all requests and inquiries in a...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a Guest Services...


  • Colorado Springs, Colorado, United States Great Wolf Lodge Full time

    Position Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:The role encompasses: Registering guests and confirming their accommodation preferences.Verifying details of pre-registered guests.Assigning rooms and managing the...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our team members are the driving force behind this mission, and we're committed to creating a culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our team members are the driving force behind this mission, and we're committed to creating a culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...


  • Colorado Springs, Colorado, United States Sonesta International Hotels Full time

    Job SummaryThe Guest Service Agent is the main point of contact for our guests and represents the brand as all guests enter the hotel. This role is responsible for consistently delivering results that contribute to the mission and overall success of the hotel. The Guest Service Agent serves as the point person with regards to the Front Desk technology...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a Guest Services...


  • Colorado Springs, Colorado, United States Target Full time

    About TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...


  • Colorado Springs, Colorado, United States Sonesta International Hotels Full time

    Job Title: Guest Service AgentAt Sonesta International Hotels, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Register guests, issue...

  • Guest Advocate

    1 month ago


    Glenwood Springs, Colorado, United States Target Full time

    About TargetTarget is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel growth opportunities, and succeed as one Target team.About the RoleWe're seeking a Guest Advocate to join our team,...


  • Glenwood Springs, Colorado, United States Target Full time

    Job SummaryAs a Seasonal Guest Advocate at Target, you will be responsible for providing exceptional guest service and sales support to our guests. You will work closely with our sales team to create a seamless shopping experience, ensuring that our guests have a positive and memorable experience in our stores.Key Responsibilities* Provide exceptional guest...

  • Guest Advocate

    2 weeks ago


    Glenwood Springs, Colorado, United States Target Full time

    About the RoleWe are seeking a Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service to our guests, ensuring a welcoming and inclusive experience in our stores.Key ResponsibilitiesProvide outstanding customer service, responding to guest inquiries and resolving issues in a timely...


  • Glenwood Springs, Colorado, United States Glenwood Springs CO Full time

    Job Summary:This role serves as the primary point of contact for the public at the Glenwood Springs CO Community Center. The successful candidate will provide exceptional guest service, manage cash transactions, and maintain knowledge of all programs and amenities while working at the front desk.Key Responsibilities:Deliver outstanding customer service to...

Guest Services Representative

2 months ago


Glenwood Springs, Colorado, United States Hotel Colorado Full time
Job Overview

Position: Front Desk Agent - Full Time

Company: Hotel Colorado

The Hotel Colorado is seeking a dedicated Front Desk Agent to join our team. The ideal candidate will possess a welcoming demeanor and exceptional attention to detail. This role requires the ability to manage multiple tasks while engaging with a diverse clientele in a diplomatic manner. Previous experience in customer service is highly valued.

Compensation: $22/hr DOE

Benefits: Eligible for medical, dental, and vision benefits, 401K after one year, accrued vacation and sick time, complimentary employee meals during shifts, discounted rates at our sister property, and access to company ski passes during the season. A free bus pass will be provided after 30 days of employment, based on home address. Additionally, our Employee Assistance Program is available for all employees and their immediate family members.

About Hotel Colorado: Established in 1893, Hotel Colorado has a rich history of providing exceptional hospitality. We are currently undergoing renovations to enhance our facilities, including comprehensive updates to guest rooms and meeting spaces. As the only full-service hotel in the area, we offer a variety of dining options, catering services, and accommodations for groups of all sizes.

Key Responsibilities:

  • Welcome guests and facilitate check-in procedures, ensuring all necessary information is collected and entered accurately.
  • Address guest inquiries in a professional manner, providing information on hotel services, local attractions, and safety protocols.
  • Assist guests in fulfilling their needs to ensure a pleasant stay, including making reservations for dining and entertainment.
  • Resolve guest complaints effectively, using sound judgment or escalating issues to management when necessary.
  • Manage incoming phone calls, taking messages and providing information as required.
  • Process reservations for future guests, ensuring compliance with hotel policies regarding cancellations and availability.
  • Facilitate check-out procedures, including bill computation and payment collection.
  • Maintain a clean and organized front desk area.
  • Stay informed about hotel amenities and local attractions to assist guests effectively.
  • Complete necessary administrative tasks, including filing and record-keeping.
  • Perform additional duties as assigned by management.