Current jobs related to Guest Services Representative - Colorado Springs, Colorado - Doubletree by Hilton Colorado Springs
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Great Wolf Lodge Full timePosition Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:- Register guests and confirm their accommodation preferences.- Verify details of pre-registrations and assign appropriate rooms.- Collect essential information and...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Great Wolf Lodge Full timePosition Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:The role encompasses: Welcoming guests and managing the check-in process.Confirming room specifications and ensuring pre-registration details are accurate.Assigning...
-
Guest Services Representative
2 weeks ago
Colorado Springs, Colorado, United States Extended Stay Full timeJob SummaryAs a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesAssist guests with all requests and inquiries in a...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a Guest Services...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Great Wolf Lodge Full timePosition Overview:The organization is seeking a dedicated Guest Services Representative to provide a warm welcome to visitors, address inquiries, and fulfill their needs. Key Responsibilities:The role encompasses: Registering guests and confirming their accommodation preferences.Verifying details of pre-registered guests.Assigning rooms and managing the...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our team members are the driving force behind this mission, and we're committed to creating a culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...
-
Guest Services Representative
1 month ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're passionate about helping all families discover the joy of everyday life. Our team members are the driving force behind this mission, and we're committed to creating a culture that's inclusive, supportive, and empowering.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...
-
Guest Service Representative
2 weeks ago
Colorado Springs, Colorado, United States Sonesta International Hotels Full timeJob SummaryThe Guest Service Agent is the main point of contact for our guests and represents the brand as all guests enter the hotel. This role is responsible for consistently delivering results that contribute to the mission and overall success of the hotel. The Guest Service Agent serves as the point person with regards to the Front Desk technology...
-
Guest Services Representative
1 month ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our Small Format Team as a Guest Services...
-
Guest Services Representative
2 months ago
Colorado Springs, Colorado, United States Target Full timeAbout TargetAt Target, we're committed to helping all families discover the joy of everyday life. Our values and culture are built on a foundation of teamwork, innovation, and a passion for delivering exceptional guest experiences.Job SummaryWe're seeking a highly motivated and detail-oriented Guest Services Representative to join our team. As a key member...
-
Guest Service Representative
4 weeks ago
Colorado Springs, Colorado, United States Sonesta International Hotels Full timeJob Title: Guest Service AgentAt Sonesta International Hotels, we are seeking a highly skilled and customer-focused Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key Responsibilities:Register guests, issue...
-
Hotel Guest Services Representative
2 weeks ago
Colorado Springs, Colorado, United States Embassy Suites by Hilton Colorado Springs Full timeJob SummaryWe are seeking a Lobby Attendant to provide exceptional guest service and maintain the cleanliness of our hotel's public areas. As a key member of our team, you will be responsible for ensuring a positive experience for our guests.Key ResponsibilitiesEnsure the cleanliness and organization of public areas, including hallways, meeting rooms, and...
-
Guest Services Representative
2 weeks ago
Glenwood Springs, Colorado, United States Glenwood Springs CO Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at the Community Center. As the first point of contact for the public, this role is responsible for providing exceptional customer service, processing transactions, and promoting programs and amenities.Key ResponsibilitiesDeliver outstanding customer service to members...
-
Night Service Representative
3 weeks ago
Colorado Springs, Colorado, United States Extended Stay America Full timeJob Title: Night Service RepresentativeJoin our team as a Night Service Representative at Extended Stay America. As a key member of our overnight team, you will be responsible for providing exceptional service to our guests during their stay.Job Summary:The Night Service Representative is responsible for responding to guest needs and ensuring a smooth and...
-
Customer Service Representative
2 weeks ago
Colorado Springs, Colorado, United States Dave & Buster Full timeAs a Customer Service Representative at Dave & Buster's, you'll be responsible for providing exceptional service to our guests. Your key responsibilities will include:Key Responsibilities:Providing timely and accurate service while managing wait timesAssisting guests with all requests and answering questionsProviding game assistance and ensuring a fun...
-
Guest Services Coordinator
2 months ago
Colorado Springs, Colorado, United States CUSA, LLC Full timePosition OverviewAs a Guest Services Coordinator at CUSA, LLC, you will play a pivotal role in ensuring a seamless experience for our guests. Your responsibilities will encompass a variety of tasks aimed at enhancing guest satisfaction and maintaining operational efficiency.Key Responsibilities:Accurately process charges to guest accounts.Handle cash and...
-
Director of Guest Services
4 weeks ago
Colorado Springs, Colorado, United States HYATT Hotels Full timeJob Title: Director of Guest ServicesJoin the Hyatt team as a Director of Guest Services and take on a leadership role in delivering exceptional customer experiences at Cheyenne Mountain Resort. As a key member of our Front Office team, you will be responsible for overseeing the daily operations of our guest services, ensuring seamless check-in and check-out...
Guest Services Representative
2 months ago
We are seeking a friendly and professional Guest Services Representative to provide outstanding service to our guests at the DoubleTree by Hilton Colorado Springs. In this role, you will be responsible for welcoming guests, managing their information, assigning rooms, and addressing any inquiries to ensure a memorable stay.
Key Responsibilities- Welcome guests upon arrival, facilitate check-in and check-out processes, distribute room keys, and securely handle credit card information.
- Respond to incoming calls and manage online and in-person booking requests, providing information on room rates, availability, amenities, loyalty programs, and special accommodations.
- Coordinate with the housekeeping team to ensure that guest rooms are prepared and ready for arrival.
- Address and resolve customer complaints in a professional manner.
- Maintain accurate records of guest accounts and transactions.
- High school diploma, GED, or equivalent educational background.
- Exceptional interpersonal, organizational, and customer service skills.
- Proficient in Microsoft Office and familiar with reservation management systems.
- Able to handle phone inquiries and manage stressful situations effectively.
- Preferred: 1 year of experience in the hospitality sector as a front desk agent, receptionist, or guest service representative.
At DoubleTree by Hilton Colorado Springs, we pride ourselves on our unique CARE culture, which drives us to create and deliver exceptional experiences for our guests, team members, and the communities we serve.
We offer competitive wages along with benefits such as medical, dental, vision, paid time off, sick leave, a 401(k) plan, and employee discounts.
DoubleTree by Hilton Colorado Springs is an Equal Opportunity Employer. We value diversity and encourage applications from all qualified individuals without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic protected by law.
