Client Manager

5 days ago

Houston, Texas, United States WGA Consulting Engineers Full time

Job Title: Client Manager

Job Summary:

WGA Consulting Engineers is seeking a seasoned Client Manager to lead our client relationships and drive business growth. As a key member of our team, you will be responsible for developing and maintaining strong personal relationships with clients, ensuring their needs are met, and delivering exceptional results.

Key Responsibilities:

  • Develop and execute client engagement strategies to drive business growth and retention.
  • Build and maintain strong relationships with clients, understanding their needs and preferences.
  • Collaborate with project managers to ensure client expectations are met and exceeded.
  • Manage client communications, including regular updates and progress reports.
  • Identify and pursue new business opportunities, leveraging client relationships and industry connections.
  • Develop and implement client satisfaction surveys to measure and improve client experience.
  • Work closely with the sales team to identify and pursue new business opportunities.
  • Stay up-to-date with industry trends and best practices to ensure WGA Consulting Engineers remains competitive.

Requirements:

  • Bachelor's or Master's degree in Civil Engineering or a related field.
  • Proven experience in client management or a related role, preferably in the field of Hydraulics and Hydrology.
  • Strong interpersonal skills and the ability to develop and maintain positive relationships with clients.
  • Excellent communication and negotiation abilities.
  • Attention to detail and a proactive approach to problem-solving.
  • Familiarity with engineering design principles and project management processes.

EEO Statement:

WGA Consulting Engineers is committed to providing equal opportunity to all qualified applicants and its employees. The Company strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, protected activity or any other status or classification protected by applicable federal, state, and/or local laws.

Notice to Third Party Agencies:

Please note that WGA Consulting Engineers does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, WGA Consulting Engineers will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, WGA Consulting Engineers explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

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