Pharmacy Operations Specialist

2 weeks ago


Akron, Ohio, United States Optum Full time
Company Overview:
Optum is a leading global organization dedicated to enhancing healthcare through innovative technology and services that empower individuals to achieve better health outcomes.

Role Summary:
The Pharmacy Technician plays a vital role in ensuring the efficient processing and fulfillment of prescription orders. This position involves a variety of responsibilities aimed at supporting pharmacy operations and enhancing patient care.

Key Responsibilities:
  • Execute various tasks related to the processing of prescription orders.
  • Dispense a range of medications, including specialty pharmaceuticals, injectables, and related supplies, adhering to state and federal regulations.
  • Prepare, package, and ship outgoing pharmacy orders, ensuring all necessary medications and educational materials are included.
  • Manage drug and supply inventory, ensuring proper storage and refrigeration of products.
  • Monitor and calibrate pharmacy equipment to maintain operational efficiency.
  • Assist in the documentation process, verifying patient data and submitting prescription orders into the computer system.
  • Communicate with patients to confirm information, resolve claims issues, and coordinate medication delivery.
  • Interpret prescriptions and manage medical information retrieval to ensure compliance with reimbursement guidelines.
  • Oversee logistics for outbound shipments, ensuring timely delivery and resolution of any misrouted packages.

Work Schedule:
Standard business hours with potential for occasional overtime.

Qualifications:
  • High School Diploma or GED.
  • Active Pharmacy Technician license in the relevant state.
  • Minimum of one year of pharmacy experience.
  • Ability to work within standard business hours and flexibility for overtime as needed.

Preferred Qualifications:
  • Experience in a warehouse or supply chain inventory setting.
  • National Pharmacy Technician Certification (PTCB).
  • Experience in specialty pharmacy operations.

Skills and Attributes:
  • Strong collaboration and teamwork abilities.
  • Excellent customer service skills.
  • Detail-oriented with the ability to manage multiple tasks efficiently.
  • Capacity to work in a focused manner without disrupting colleagues.

Physical Requirements:
Ability to lift up to 50 pounds and stand for extended periods with scheduled breaks.

Commitment to Diversity:
Optum is an Equal Employment Opportunity employer, committed to fostering a diverse and inclusive workplace. We believe in providing equal opportunities for all individuals, regardless of their background or identity.

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