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Customer Experience Specialist

2 months ago

Pittsburgh, Pennsylvania, United States DICK'S Sporting Goods Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and driving sales growth in our stores.

Key Responsibilities:

  • Provide world-class customer service, ensuring a positive shopping experience for all customers
  • Maintain a high level of product knowledge, including features, benefits, and pricing of our products
  • Drive sales growth through effective sales techniques, promotions, and visual merchandising
  • Assist with visual merchandising, including setting up displays and maintaining store appearance
  • Process transactions accurately and efficiently, including handling cash, credit card transactions, and returns
  • Participate in inventory management, including receiving and stocking merchandise
  • Work collaboratively with other team members to achieve sales goals and store objectives

Requirements:

  • 1-2 years of retail sales experience, preferably in a sporting goods or outdoor industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays
  • Passion for sports and/or outdoor activities

What We Offer:

  • A competitive hourly wage and opportunities for advancement
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Opportunities for professional development and training