Customer Experience Representative

4 weeks ago


Pittsburgh, Pennsylvania, United States JOANN Stores Full time
Job Summary

As a Customer Experience Representative at JOANN Stores, you will be responsible for delivering a premium customer experience by inspiring creativity within our customers and making JOANN their Happy Place. This role requires a strong focus on driving sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. You will also contribute to the overall sales and environment of the store through positive interactions with customers and other Team Members.

Key Responsibilities
  • Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs.
  • Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location.
  • Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.

Physical Requirements
  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on a consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds.

Availability
Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability.

  • Pittsburgh, Pennsylvania, United States Boehmer Heating & Cooling Full time

    About UsBoehmer Heating & Cooling Company has been a trusted name in the Pittsburgh area for over 90 years. Our legacy began in 1933 with founder William F. Boehmer, who instilled a commitment to quality HVAC service that has been passed down through generations.We pride ourselves on fostering an open and accessible work culture that encourages communication...


  • Pittsburgh, Pennsylvania, United States Boehmer Heating & Cooling Co. Full time

    Job DescriptionAt Boehmer Heating & Cooling Co., we're seeking a skilled Customer Experience Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.Responsibilities:Answering incoming client calls and...


  • Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    The UPS Store #0434 seeks a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. This includes receiving and processing packages for courier shipment, operating equipment, and providing accurate information on products and services.This role requires strong computer and internet skills, a high school...


  • Pittsburgh, Pennsylvania, United States Aqua Full time

    Customer Service RepresentativeAt Aqua, we are committed to delivering safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. As a Customer Service Representative, you will play a critical role in satisfying a broad array of customer needs, resolving routine to complex billing issues, and adhering to...

  • Sales Associate

    4 weeks ago


    Pittsburgh, Pennsylvania, United States Anthropologie Full time

    Job Summary: As a Sales Associate at Anthropologie, you will be responsible for driving sales through exceptional customer service and product knowledge. You will be the face of our brand, representing our values and utilizing technology to stay informed on company priorities and promotions.Key Responsibilities:Provide personalized service to customers,...


  • Pittsburgh, Pennsylvania, United States Golden Corral Full time

    Customer Service RepresentativeWe are seeking a Customer Service Representative to provide exceptional service to our guests at Golden Corral. This role is responsible for creating a positive experience for our guests, from the moment they enter the restaurant to the moment they leave.Key Responsibilities:Greet guests warmly and offer assistance as...


  • Pittsburgh, Pennsylvania, United States Witt Pest Management Full time

    h3JobDescription/h3pWeareseekingacareer-mindedindividualtojoinourCustomerExperienceteamatWittPestManagement,WesternPennsylvania'soldestandmostadvancedpestcontrolservicecompany./ppTheidealcandidatewillhaveexcellentwrittenandverbalcommunicationskills,aswellastheabilitytolearnandusenewcomputersoftwareprograms./ppResponsibilitiesinclude:/pulliAnsweringcallsandse...


  • Pittsburgh, Pennsylvania, United States Henrie Agency Full time

    Job DescriptionWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at Henrie Agency - Symmetry Financial Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, assisting them with their insurance needs, and helping them achieve their...


  • Pittsburgh, Pennsylvania, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a major role in ensuring our customers have a positive experience when shopping with us.Key ResponsibilitiesSmile, greet, and thank customers with a positive attitudeStand for long periods of time while checking out...


  • Pittsburgh, Pennsylvania, United States Paul Lukitsch - State Farm Agent Full time

    Job OverviewAs a Customer Experience Representative with Paul Lukitsch - State Farm Agent, you will play a vital role in promoting State Farm's premier insurance and financial service products. This is an excellent opportunity to develop your skills in customer-centric sales, marketing, and relationship-building.Key ResponsibilitiesBuild and maintain strong...


  • Pittsburgh, Pennsylvania, United States Work With Your Handz Full time

    Job Title: Customer Service RepresentativeAbout the Role:We are seeking a highly motivated and organized Customer Service Representative to join our team at Work With Your Handz. As a Customer Service Representative, you will be responsible for converting incoming customer calls into booked service appointments, delivering call scripts with an authentic...


  • Pittsburgh, Pennsylvania, United States Laurel Linen Service, Inc. Full time

    Job DescriptionLaurel Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling accounts receivable,...


  • Pittsburgh, Pennsylvania, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC is seeking a talented Customer Service Representative to join its team. Key responsibilities include:Greeting CustomersProvide a positive, engaging experience for all customers by actively listening to their needs and concerns.Order TakingUtilize the Point of Sales System to accurately process customer orders in a timely manner.Store...


  • Pittsburgh, Pennsylvania, United States Michaels Stores Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Michaels Stores. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, helping customers shop our store, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesProvide friendly customer service and...


  • Pittsburgh, Pennsylvania, United States Paul Lukitsch - State Farm Agent Full time

    ROLE DESCRIPTION:As a Customer Relations Representative with Paul Lukitsch - State Farm Agent, you will play a key role in generating exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.We are seeking a highly...


  • Pittsburgh, Pennsylvania, United States Farmers National Full time

    Job Summary: We are seeking a skilled Customer Service Representative to join our team at Farmers National Bank. As a Teller and Sales Associate, you will be responsible for providing exceptional customer service and processing a variety of customer transactions at a teller window.Key Responsibilities:Operate and balance a terminal and cash drawer...


  • Pittsburgh, Pennsylvania, United States The UPS Store #0434 Full time

    Job SummaryThe UPS Store #0434 is seeking a highly skilled Customer Service Representative to deliver world-class customer service to all retail customers. In this role, you will be responsible for receiving and processing packages for courier shipment and operating various equipment and devices.Key Responsibilities:Deliver outstanding customer service to...


  • Pittsburgh, Pennsylvania, United States R1 Full time

    Job Summary:As a Customer Service Representative at R1, you will play a vital role in ensuring a seamless patient experience. You will be responsible for registering patients, collecting accurate information, and providing exceptional customer service in a fast-paced environment. Key Responsibilities: Collect patient and insurance information accurately and...


  • Pittsburgh, Pennsylvania, United States Ingka External Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, ensuring accurate transactions, and recording information to improve future shopping experiences.Key ResponsibilitiesCreates a positive...


  • Pittsburgh, Pennsylvania, United States DATABANQUE LTD Full time

    Job OverviewDatabanque Ltd is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for delivering best-in-class service over the phone and through written communications.Key ResponsibilitiesAnswer customer inquiries and provide product informationRoute standard...