Customer Service Representative
14 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.
Key Responsibilities- Receive and respond to incoming calls in a timely and effective manner
- Schedule estimates and cleans for customers
- Perform marketing functions to sell additional work and earn business
- Return customer calls, respond to complaints, and resolve breakage issues
- Perform administrative tasks, including data entry and payment processing
- Assist with other duties as needed, including cross-training in related positions
- Strong written and verbal communication skills
- Basic computer skills
- Detail-oriented with strong data entry skills
- Positive attitude and strong customer service skills
- Ability to work independently and as part of a team
As a valued member of our team, you will have the opportunity to earn up to 8 days of paid time off per year. We are committed to providing a positive and supportive work environment that allows our employees to grow and succeed.
We are actively seeking a highly motivated and customer-focused individual to join our team. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply today.
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