Customer Service Representative

2 months ago


Inver Grove Heights, Minnesota, United States Savers Full time

About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

We operate over 300 stores across the United States, Canada, and Australia, offering a wide range of gently-used, one-of-a-kind items to our customers.

Our Values

We are proud to be a purpose-driven company, with a business model that prioritizes sustainability and community impact.

We believe in creating a workplace culture that values diversity, equity, and inclusion, and we strive to make a positive difference in the lives of our customers, donors, and team members.

Job Summary

We are seeking a Customer Service Associate to join our team at Savers. As a Customer Service Associate, you will be responsible for creating an exceptional customer experience, providing excellent service, and maintaining a clean and organized store environment.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Restock shelves, process donations, and maintain inventory levels.
  • Participate in visual merchandising and store displays to create an engaging shopping experience.

What We Offer

We offer a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow in your career.

Requirements

To be successful in this role, you will need:

Excellent communication and customer service skills.Ability to work in a fast-paced environment and multitask effectively.Basic math skills and accuracy with handling cash and credit transactions.Ability to lift up to 25 pounds and stand for long periods of time.

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