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Customer Service Representative

2 months ago

Inver Grove Heights, Minnesota, United States Branson Smith - American Family Insurance Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Branson Smith - American Family Insurance.

This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our organization.

Key Responsibilities
  • Establish and maintain strong relationships with customers to understand their insurance needs and provide personalized solutions.
  • Use a customer-centric approach to educate customers about insurance options and develop leads to drive business growth.
  • Collaborate with the team to identify customer needs and market appropriate products and services.
Requirements
  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks to meet deadlines.
  • Proactive problem-solving skills to resolve customer issues and concerns.
  • Detail-oriented and organized to manage customer relationships and data.
What We Offer
  • A competitive salary and commission structure to drive sales growth and success.
  • A comprehensive benefits package, including paid time off, growth potential, and flexible hours.
  • Opportunities for professional development and advancement within the company.