Door Solutions Operations Manager

4 weeks ago


Westerville, Ohio, United States DH Pace Full time

Job Summary:

DH Pace Company, a leading provider of door and door-related products, is seeking a highly skilled Service Manager to oversee the commercial door service and installation business in Columbus, OH.

The ideal candidate will have a strong background in managing equipment, service, and installation technicians, with a focus on delivering exceptional customer service and controlling labor and material costs.

Key Responsibilities:

  • Manage and directly assist with employee/job scheduling/dispatching and provide assistance with technical/mechanical trouble-shooting/problem solving
  • Effectively communicate with customers, ensuring the highest quality service is always provided
  • Develop, train and hire technicians, office administrative personnel and interns/management trainees as necessary

Requirements:

  • Bachelors Degree highly preferred
  • Minimum two (2) years work experience; preferably with supervisory or managerial responsibilities with a commercial building products and materials company that fixes/repairs/installs equipment/products
  • Must be an excellent communicator who is highly organized and possesses a good mechanical aptitude

About DH Pace Company:

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door-related products and commercial security products.

The company is privately owned and has been in operation over 95 years, with 50+ US offices in 24 states and 2023 company-wide sales of $1 billion.

Benefits:

  • Medical, dental, and vision options
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • 401k retirement plan: Life insurance, short-term disability, & long-term disability

Equal Opportunity Employer:

DH Pace Company is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.



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