Customer Service Liaison

2 weeks ago


Torrance, California, United States JobsRUs Full time
Job Summary

JobsRUs is seeking a highly skilled Customer Service Liaison to join our team. As a key member of our logistics team, you will be responsible for maintaining positive relationships with customers, ensuring their requirements are met as set forth by the company.

Key Responsibilities
  • Maintain customer records by updating account information and ensuring accuracy.
  • Enter customer orders into the accounting system and maintain customer order spreadsheets.
  • Verify pricing of all new purchase orders and ensure inventory levels are adequate.
  • Review production schedules to ensure orders can be fulfilled and communicate with customers regarding order status.
  • Correspond with customers via phone, email, and written correspondence regarding order status and resolve any issues that may arise.
  • Communicate with internal teams regarding customer orders and ship dates.
  • Receive and process sample requests, including inter-company communication, preparing shipment, and scheduling pick-up.
  • Assist QA with resolving claims or customer complaints and communicate resolution as necessary.
  • Oversee customer accounts, ensuring all processes are being attended to, including account status, product deliveries, and customer records.
  • Maintain a professional relationship with our broker network and assist as needed.
  • Assist the Transportation Scheduler as needed and work closely with the sales department to aid as necessary.
  • Interact with the Accounting department to follow up on Accounts Receivable issues.
Requirements
  • Associates degree or higher or a combination of education and experience.
  • Three years of combined administrative experience, sales, customer service, inventory control, and/or logistics experience, preferably in a food manufacturing environment.
  • Language Requirement: Ability to effectively communicate and understand orally and in writing in English.
  • Physical Requirement: Occasionally lift and/or carry up to 30lbs.
Supervisor

Upper Management

FLSA Status

Non-Exempt



  • Torrance, California, United States Jeff Lowe - State Farm Agent Full time

    Grow Your Career with Jeff Lowe - State Farm AgentWe are a dynamic insurance agency based in California, with a presence in Arizona, seeking dedicated professionals to join our team. As a Client Relationship Manager, you will have the opportunity to engage with clients in California and Arizona, assisting them in understanding their insurance requirements....


  • Torrance, California, United States Pacific Advisory Service Full time

    Job OverviewPacific Advisory Service is seeking a highly skilled and bilingual Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients and ensuring their needs are met.Key ResponsibilitiesProvide top-notch customer service to clients via phone,...


  • Torrance, California, United States Universal Health Services Full time

    Job Title: Business Development LiaisonDel Amo Behavioral Health System, a subsidiary of Universal Health Services, is seeking a highly motivated Business Development Liaison to join our team. As a Business Development Liaison, you will play a critical role in developing and maintaining relationships with referral sources, identifying new business...


  • Torrance, California, United States Providence Health & Service Full time

    Position Overview This role is pivotal in managing daily patient interactions and registration processes. Key responsibilities include welcoming patients, registering walk-in patients, activating pre-registered individuals, collecting necessary financial information, securing required signatures from patients or their families, and facilitating inpatient bed...


  • Torrance, California, United States Partners in Diversity Full time

    Partners in Diversity is seeking a skilled Customer Service Representative to deliver exceptional customer care and create sustainable value for customers. The ideal candidate will handle service and information requests, provide billing explanations, offer cost savings advice, and explain company policies and procedures. Key responsibilities include: *...


  • Torrance, California, United States RBC Bearings Full time

    Job Title: Customer Service RepresentativeJob Summary:RBC Bearings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key Responsibilities:Provide timely and accurate quotations to...


  • Torrance, California, United States Wal-Mart Stores , Inc. Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will play a key role in ensuring that our customers have a positive experience in our store.Key ResponsibilitiesProvide exceptional customer service to all...


  • Torrance, California, United States Marukai Corp. Full time

    About Marukai Corp.Marukai Corp. is a leading retail company that values customer satisfaction and excellence in service. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service,...


  • Torrance, California, United States Hero Full time

    Job Summary:At Hero, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will play a vital role in shaping our customers' experiences and providing exceptional service.Key Responsibilities:Product Knowledge Delivery: Provide customers with detailed...


  • Torrance, California, United States RBC Bearings Full time

    Job SummaryRBC Bearings is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide timely and accurate quotations to customers to...


  • Torrance, California, United States Marukai Corp. Full time

    Job Title: Customer Service RepresentativeMarukai Markets dba TOKYO CENTRAL is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service, responding to customer inquiries, and exceeding sales goals.Key...


  • Torrance, California, United States RBC Bearings Full time

    Job Title: Customer Service Representative/Account ManagerJob Summary:RBC Bearings is a leading international manufacturer and marketer of precision bearings. We are seeking a highly skilled Customer Service Representative/Account Manager to join our team. In this role, you will be responsible for maintaining the highest level of customer service through...


  • Torrance, California, United States Yusen Logistics Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Yusen Logistics. As a key member of our Import/Export Operations team, you will be responsible for providing exceptional customer service, managing shipments, and ensuring timely deliveries.Key ResponsibilitiesCustomer Service: Provide effective...


  • Torrance, California, United States Caliber Collision Centers Full time

    Job SummaryCaliber Collision Centers has an immediate opening for a Customer Service Representative to perform a variety of duties, including:Greeting and providing exceptional customer service to internal and external customersMonitoring work volume and recommending load level requests when necessaryCoordinating with Rental Car/Tow companies to provide...


  • Torrance, California, United States Teledyne FLIR LLC Full time

    Job DescriptionTeledyne FLIR LLC is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our sales department, you will be responsible for providing exceptional customer service, processing customer orders, and resolving any issues that may arise.Key Responsibilities:Customer Service: Respond to...


  • Torrance, California, United States Partners in Diversity Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Partners in Diversity. This role is responsible for delivering exceptional customer care and creating sustainable value for customers through phone, email, chat, and correspondence.Key Responsibilities:Provide efficient and effective service to...


  • Torrance, California, United States Marukai Corp. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Customer Service Department, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional...


  • Torrance, California, United States RARE COLLECTIBLES TV LLC Full time

    Customer Service AssociateLocationRemote PositionJob OverviewRare Collectibles TV, LLC (RCTV) is seeking dedicated Customer Service Associates. This role offers a flexible Part-Time schedule with hours primarily on weekends.Key ResponsibilitiesAs a Customer Service Associate, your primary duties will include:Responding to incoming calls from prospective...


  • Torrance, California, United States RARE COLLECTIBLES TV LLC Full time

    Customer Service AgentRemote PositionJob OverviewRare Collectibles TV, LLC (RCTV) is seeking dedicated Customer Service Agents to join our remote workforce. This part-time role offers a flexible schedule for those available on weekends.Key ResponsibilitiesAs a Customer Service Agent, your primary duties will include:Handling incoming calls from prospective...


  • Torrance, California, United States RARE COLLECTIBLES TV LLC Full time

    Customer Service AssociateLocationRemote PositionOverviewRare Collectibles TV, LLC (RCTV) is seeking dedicated Customer Service Associates to join our team. This role is designed for individuals looking for a flexible part-time opportunity.Role ResponsibilitiesAs a Customer Service Associate, your primary duties will include:Handling incoming calls from...