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Customer Service Ambassador

2 months ago

Torrance, California, United States Partners in Diversity Full time

Partners in Diversity is seeking a skilled Customer Service Representative to deliver exceptional customer care and create sustainable value for customers. The ideal candidate will handle service and information requests, provide billing explanations, offer cost savings advice, and explain company policies and procedures. Key responsibilities include:

* Responding to customer inquiries via phone, email, and chat
* Resolving customer complaints and concerns in a timely and professional manner
* Providing accurate and timely information about company products and services
* Collaborating with internal teams to resolve customer issues

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment
* Strong problem-solving and analytical skills
* Proficiency in using customer service software and tools

If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.