Retail Operations Manager

1 day ago


Austin, Texas, United States Goodwill Industries of Central Texas Full time
Job Title: Retail Operations Manager

About the Role:
This is an exciting opportunity to lead a retail store team as a Retail Operations Manager at Goodwill Industries of Central Texas. As a key member of our sales team, you will be responsible for managing daily operations, including production activities and retail selling floor management. This role requires excellent leadership skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
* Manage daily operations, including opening and closing procedures.
* Oversee production levels and quality of merchandise to optimize revenue generation.
* Monitor and maintain inventory levels of all merchandise lines.
* Ensure smooth and effective flow of donations, adhering to published standards, security, safety, and state laws.
* Maintain staffing levels while attaining budgeted payroll, including employment separation, hiring, and training new associates.
* Perform reporting requirements on a timely basis, including surveys, production reports, and sales reports.
* Review and analyze profit and loss statements to adjust store operations accordingly.

Requirements:
* High school diploma or Bachelor's degree preferred.
* Two to three years of previous retail progressive management experience supervising several departments and/or staff of 15 or more employees.
* Minimum of five years' experience in retail or equivalent industry.
* Experience selecting, assessing, coaching, and developing associates, preferably in a retail environment.
* Full P+L ownership.
* Proficiency in setting and managing schedules for store staff.
* Ability to communicate effectively in English, both orally and in writing.
* Basic math and computer skills.
* Broad knowledge of the thrift and resale industry and ability to react competitively.
* Highly developed sense of customer service and interpersonal skills, including high integrity, respect for all individuals, strong critical and analytical thinking skills, and appreciation of diversity.

What We Offer:
* Comprehensive Health Coverage: Top-tier medical, dental, and vision insurance for you and your family.
* Generous Paid Time Off: Recharge with our PTO policy, including vacation days, personal days, and company-wide holidays.
* Paid Parental Leave: Support during significant life events with our parental leave policy.
* Professional Development Opportunities: Access to workshops and online courses for continuous growth.
* Wellness Programs: Prioritize your well-being with gym memberships and mental health support.
* Employee Recognition Programs: Celebrate achievements with recognition awards.

Salary: $60,000 - $80,000 per year.

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