Retail Operations Coordinator

3 weeks ago


Austin, Texas, United States Little Words Project Full time

Key Holder Job Description at Little Words Project

About Us:

Little Words Project is a dynamic and growing company dedicated to spreading positivity and kindness through our unique products and services. We are committed to providing exceptional customer experiences and fostering a culture of teamwork and collaboration.

Job Overview:

This role is ideal for a motivated and customer-centric individual who can effectively manage multiple tasks, prioritize responsibilities, and work collaboratively with the team. As a Key Holder, you will have the opportunity to develop your skills, build relationships with customers, and contribute to the success of our business.

Responsibilities:
  • Operations Management: Open and close the store independently, manage beading appointments, and coordinate special events.
  • Customer Service: Deliver exceptional customer experiences, respond to customer inquiries, and resolve issues promptly.
  • Inventory Management: Monitor and maintain store inventory levels, communicate product needs to the Inventory Lead.
Requirements:
  • Education: High school diploma or equivalent required; associate's degree or higher preferred.
  • Experience: 2+ years of retail experience, preferably in customer-facing roles.
  • Skillset: Strong communication skills, interpersonal skills, and problem-solving attitude.
Salary:

$42,500 - $52,500 per year, depending on experience.



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