Retail Store Operations Director

5 days ago


Austin, Texas, United States Goodwill Industries of Central Texas Full time
Job Overview

We are seeking a highly skilled and experienced Retail Store Operations Director to join our team at Goodwill Industries of Central Texas. This is a fantastic opportunity for a motivated individual to lead our retail store operations, drive sales growth, and provide exceptional customer service.

About the Role

The Retail Store Operations Director will be responsible for overseeing the daily operations of our retail stores, including managing staff, inventory, and customer relationships. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for delivering results-driven performance.

Key Responsibilities
  • Oversee the day-to-day operations of our retail stores, ensuring seamless execution of sales, inventory management, and customer service initiatives.
  • Lead and motivate a high-performing team of retail staff, providing coaching, training, and feedback to drive individual and team success.
  • Analyze sales data and market trends to inform business decisions, drive revenue growth, and optimize store operations.
  • Develop and implement strategies to improve customer engagement, loyalty, and retention, resulting in increased sales and customer satisfaction.
  • Collaborate with cross-functional teams, including marketing, merchandising, and human resources, to ensure alignment and effective execution of company objectives.
  • Maintain accurate records, reports, and analytics to track store performance, identify areas for improvement, and inform data-driven decision-making.
Requirements
  • Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
  • Minimum 5 years of experience in retail management, with a proven track record of driving sales growth, improving operational efficiency, and developing high-performing teams.
  • Excellent leadership, communication, and interpersonal skills, with the ability to build strong relationships with staff, customers, and stakeholders.
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify trends, and make informed business decisions.
  • Able to work in a fast-paced environment, prioritizing tasks, managing multiple projects, and meeting deadlines.
  • Familiarity with retail software applications, including POS systems, inventory management tools, and customer relationship management platforms.
What We Offer
  • Competitive salary: $65,000 - $80,000 per annum, depending on experience.
  • Comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and professional development opportunities to support career growth and advancement.
  • A dynamic and supportive work environment, with a focus on collaboration, innovation, and employee well-being.


  • Austin, Texas, United States Golf Galaxy Full time

    About Golf GalaxyGolf Galaxy is a leading retailer of golf equipment and apparel, committed to providing an exceptional shopping experience for golf enthusiasts. As a Retail Store Operations Manager at Golf Galaxy, you will play a critical role in driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.With a...


  • Austin, Texas, United States Tapestry, Inc. Full time

    Tapestry, Inc. is currently seeking a Director of Sales Operations to join our team. This role will be based in [location] and comes with an estimated salary of $90,000 - $110,000 per year.Job DescriptionIn this position, you will partner with the Store Manager to make strategic decisions that align with company priorities and values. Your primary focus will...


  • Austin, Texas, United States Westlake Hardware, Inc. Full time

    Job DescriptionAward-winning Westlake Ace Hardware, Inc. is seeking a Store Operations Manager to join our team. As a key member of our management staff, you will be responsible for ensuring the smooth operation of our stores and providing exceptional customer service.About UsWestlake Ace Hardware, Inc. is one of the largest hardware retailers in the United...


  • Austin, Texas, United States Veronica Beard Full time

    Job SummaryWe are seeking an experienced Retail Store Manager Lead to join our team at Veronica Beard in Austin. This role is responsible for assisting the General Manager in maximizing sales, providing an exceptional shopping experience for customers, and managing the store in accordance with company visual and operational standards.About UsVeronica Beard...


  • Austin, Texas, United States Simon Property Group Full time

    About the Role:As a Retail Operations Manager at JCPenney, you will play a pivotal role in driving exceptional customer service and operational efficiency in our retail environment.Responsibilities:Oversee daily operations on the sales floor to ensure a well-organized and inviting shopping experience for customersLead and support a team of sales associates,...


  • Austin, Texas, United States Restaurant Depot Full time

    We are seeking an experienced Store Operations Manager to oversee the front end of our Austin, TX location.Key ResponsibilitiesManage the front end team, including training and development of cashiers and front-end staffCertify new cashiers and ensure existing staff is adhering to policiesMaintain high customer service standards across all shiftsThis is a...


  • Austin, Texas, United States Burlington Full time

    Unlock Your Potential as a Retail Operations ManagerAre you a motivated and results-driven individual looking to advance your retail career? We have an exciting opportunity for a Retail Operations Manager to join our team at Burlington Stores, Inc.About Us:Burlington is a rapidly growing off-price retailer with a strong commitment to diversity, equity, and...


  • Austin, Texas, United States Premium Velocity Auto LLC Full time

    OverviewPremium Velocity Auto LLC is seeking an experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for the overall daily operations of one retail store.About UsWe are a dynamic and growing company that values innovation and customer satisfaction. Our team is dedicated to providing exceptional service...


  • Austin, Texas, United States Express Full time

    Company OverviewExpress, Inc. is a leading fashion retailer operating in the United States with a Direct-to-Consumer platform for Express and Bonobos.We are committed to delivering exceptional customer experiences through our stylish products, innovative retail model, and dedicated team members.Job DescriptionWe are seeking an experienced Retail Store...


  • Austin, Texas, United States Acosta Group Full time

    About the CompanyPremium is a leading provider of retail services, with a focus on delivering exceptional results for our clients. Our team is dedicated to providing top-notch support to retailers across the country.Our MissionAt Premium, we are committed to helping our clients achieve their goals through innovative solutions and exceptional service.Salary...


  • Austin, Texas, United States Westlake Hardware, Inc. Full time

    About UsAt Westlake Hardware, Inc., we are dedicated to providing exceptional customer service and promoting a positive work environment.Job SummaryWe are seeking a highly motivated and organized Floor Supervisor to assist with managing overall store operations and assume primary responsibility for store operations in the absence of the General Manager...


  • Austin, Texas, United States Aaron's Full time

    As a Senior Store Operations Manager at Aaron's, you will play a pivotal role in driving business growth and ensuring operational excellence.Job Summary:We are seeking an experienced leader to oversee the day-to-day operations of our store. You will be responsible for leading a team of sales associates, managing inventory, and maintaining a positive customer...


  • Austin, Texas, United States Westlake Hardware, Inc. Full time

    Job SummaryWe are seeking a highly skilled Store Operations Manager to join our team at Westlake Ace Hardware, Inc. in Austin, TX.About UsWestlake Ace Hardware, Inc. is one of the largest hardware retailers in the United States, operating over 220 neighborhood stores across the country. Our company values are built on Service, Passion, Respect, Integrity,...


  • Austin, Texas, United States Hobby Lobby Stores Full time

    Hobby Lobby offers a unique opportunity for career advancement, starting at the Co-Manager position. As a Co-Manager, you will be engaged in the daily operations of your assigned location, executing organizational directives and developing your team to maximize their potential.Key Responsibilities:Be engaged in daily operations and preparation for future...


  • Austin, Texas, United States Golf Galaxy Full time

    Golf Galaxy is seeking a seasoned Retail Operations Leader to drive customer service excellence and oversee store operations. A passion for golf and people-first approach are essential.Key Responsibilities:Manage store teams, prioritize teammate development and wellbeingMaintain operational standards, ensure brand guidelines complianceExecute back-office...


  • Austin, Texas, United States 7-Eleven, Inc. Full time

    About UsAs a Retail Sales Associate with 7-Eleven, you will be part of a dynamic team that strives to deliver exceptional customer service and create a welcoming environment for our customers. Our stores operate independently by local franchisees, who are responsible for managing their daily operations.


  • Austin, Texas, United States Apple Full time

    About the RoleAmbitious and detail-oriented professionals are sought to join the Retail Store Analytics team at Apple as a Decision Scientist. In this role, you will play a key part in driving business decisions using data, leveraging large and complex data sources to derive actionable insights.Key ResponsibilitiesPartner with cross-functional teams to...


  • Austin, Texas, United States Aeropostale Full time

    Company Overview">Aeropostale is a dynamic retail company that values its customers and strives to deliver exceptional results.


  • Austin, Texas, United States Burlington Stores Full time

    Grow your retail career with a caring and inclusive organization as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor. We are seeking a self-starter to supervise store operations efficiently and effectively.This leadership position is the stepping-stone to a management role within our expanding organization....


  • Austin, Texas, United States Sherwin-Williams Full time

    At Sherwin-Williams, we're committed to helping our employees and their families live healthier, save smarter, and feel better. As a Retail Store Customer Service Specialist, you'll play a critical role in delivering exceptional customer service and driving sales growth in our retail stores.CompensationThe estimated annual salary for this position is...