F&B Operations Manager

3 weeks ago


Temecula, California, United States Round1 Full time

Are you passionate about delivering exceptional customer experiences and driving business success? As a Food and Beverage (F&B) Supervisor at Round1, you will play a vital role in managing all F&B operations to ensure maximum sales, revenue, customer satisfaction, and employee engagement.

About the Role

The successful candidate will possess strong leadership skills, excellent communication, and interpersonal abilities. They will be responsible for forecasting, planning, and managing F&B orders, staff, and finance. Key duties include:

  • Managing F&B operations within budgeted guidelines and maintaining high standards of quality and service.
  • Overseeing food preparation methods, portion sizes, and presentation to ensure consistency and excellence.
  • Scheduling staff hours and assigning duties to optimize team performance.
  • Investigating and resolving customer complaints regarding food quality, service, or accommodations.

The ideal candidate will have a strong understanding of the process for serving alcohol within the premises and maintain excellent levels of internal and external customer service. They will also lead the F&B team by attracting, recruiting, training, and appraising talented personnel.

Requirements and Qualifications

To succeed in this role, you will need:

  • A High School Diploma or equivalent experience; or equivalent combination of education and experience.
  • Strong customer service and interpersonal skills, with high integrity and respect for everyone.
  • Excellent communication and analytical thinking skills, with an appreciation for diversity.

You must be at least 18 years old and have open availability, especially nights and weekends. Experience handling and serving alcohol is preferred. We offer competitive salaries, including an estimated $55,000 - $65,000 per year, based on location and experience.

Benefits

We offer a comprehensive benefits package, including Paid Time Off (PTO), Medical, Dental, and 401(K) with company matching. If you are a motivated and results-driven individual who excels in fast-paced environments, we encourage you to apply online at www.round1usa.com.


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