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Receptionist for Hospitality Services

2 months ago

Stamford, Connecticut, United States FAIRFIELD HOSPITALITY Full time
Job Overview

Guest Service Associate at FAIRFIELD HOSPITALITY

Position Summary

FAIRFIELD HOSPITALITY is seeking a dedicated Guest Service Associate to enhance our front desk operations. As a key member of our Welcome Team, you will play an essential role in creating a welcoming atmosphere for our guests while ensuring efficient front desk services.

Key Responsibilities

  • Deliver exceptional customer service by warmly greeting guests and assisting with their inquiries.
  • Ensure a smooth check-in and check-out process, providing accurate information about our facilities and local attractions.
  • Maintain the front desk area, ensuring it is organized and presentable at all times.
  • Collaborate with team members to identify opportunities for improving guest satisfaction and operational efficiency.
  • Participate in training sessions and safety meetings to uphold our service standards.

What We Are Looking For

The ideal candidate will possess:

  • A genuine passion for providing outstanding service.
  • A desire for professional growth within the hospitality industry.
  • Strong interpersonal skills and the ability to connect with guests.
  • Attention to detail and the ability to maintain high standards.
  • Effective communication skills to liaise with management and team members.

Qualifications

  • Availability to work flexible hours, including nights and weekends.
  • Basic literacy and communication skills.
  • Ability to work independently and responsibly.
  • Commitment to safety and compliance with company policies.

Working Environment

At FAIRFIELD HOSPITALITY, our team members enjoy:

  • A supportive work environment that fosters career development.
  • Opportunities to learn from experienced professionals in the hospitality sector.
  • A culture that values authenticity and individual contributions.
  • A positive atmosphere where teamwork and collaboration are encouraged.

We look forward to welcoming a new member to our team who shares our commitment to excellence in guest service.