Administrative Support Specialist

3 days ago

Portland, Oregon, United States Cascadia Behavioral Healthcare Full time
{"title": "Office Specialist", "description": "About the Role

Cascadia Behavioral Healthcare is seeking an Office Specialist to provide administrative support to our Health Center team. This role plays a vital part in maintaining a welcoming environment for clients, staff, and visitors while ensuring smooth office functions.

Key Responsibilities
  • Greet clients, staff, and visitors in a professional and friendly manner, ensuring they feel welcomed and supported.
  • Answer and direct phone calls, respond to emails, and manage communications for the health center.
  • Maintain and update client records and files with a high degree of confidentiality.
  • Schedule and coordinate appointments, meetings, and events for health center staff and clients.
  • Assist with processing paperwork, reports, and documentation for clinical staff as needed.
  • Assist in preparing materials for meetings, presentations, and trainings.
  • Coordinate with other departments to streamline operations and improve workflow efficiency.
  • Maintain the cleanliness and organization of the front desk and waiting areas.
  • Perform other administrative duties as assigned to support the health center's operations.
Requirements
  • Two years of work experience in an office setting, facilities, insurance, and/or healthcare experience providing customer service is preferred or a demonstrated ability to fulfill the requirements of the position.
  • Proficient verbal and written communication skills.
  • Type 50 words per minute.
  • Familiarity with basic office equipment (i.e., fax machines, printers, copiers).
  • Knowledge of Microsoft Office Suite (e.g., Word & Excel).
  • CPR Certification (training provided post-hire).
Working Conditions

The work environment is generally performed in a shared work environment with daytime office hours. The clinical setting includes the front desk and reception areas, clinical record areas, and shared offices. Occasional overtime or evening work is required. Universal precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazard, noise, and contaminants.

Benefits
  • Generous Paid Time Off: Full-time employees earn 6 weeks of PTO in their first year.
  • Medical and Dental Coverage (beginning 1st of the month following 30 days after hire).
  • VSP Vision Discount Plan.
  • 403(B) Retirement Savings (Pre- and post-tax plans with up to 8% matching contribution).
  • Flexible Spending Account (FSA) for medical, dependent care, and transportation.
  • Short-Term Disability, Long-Term Disability, and Life Insurance.
  • Paid Bereavement and Jury Duty Leave.
  • Length of Service Award.
  • Voluntary Life Insurance.
  • Supplemental Insurance.
Wellness Benefits
  • Employee Assistance Program (EAP).
  • Bicycle Reimbursement.
  • Discounted Fitness Memberships.
  • Trauma Support Team.

Cascadia Behavioral Healthcare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or accommodation due to a disability, contact us at.

", "lang_code": "en-US"}

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