Healthcare Service Coordinator

6 days ago


Lansing, Michigan, United States Michigan State University Full time
About the Role

The Healthcare Representative will play a vital role in supporting the operations of our department at Michigan State University. As a key member of our team, you will be responsible for providing exceptional service to our patients and stakeholders.

Key Responsibilities
  • Provide Warm and Welcoming Service: Greet patients and visitors with a smile, creating a positive first impression of our department.
  • Support Department Operations: Assist with various administrative tasks, ensuring the smooth operation of our department.
  • Collaborate with Healthcare Teams: Work closely with healthcare professionals to provide comprehensive support to patients and families.
  • Maintain Accurate Records: Ensure accurate and up-to-date records of patient interactions and department activities.
  • Stay Up-to-Date with Industry Developments: Participate in ongoing training and professional development to stay current with industry best practices and advancements.
Requirements

To be successful in this role, you will need:

  • Excellent Communication Skills: Ability to effectively communicate with patients, families, and healthcare teams.
  • Strong Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
  • Compassion and Empathy: Ability to provide emotional support and understanding to patients and families.
  • Basic Computer Skills: Ability to use computer software and systems to perform administrative tasks.


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