Customer Service Representative

3 weeks ago

WI United States R1 Full time
About the Role

We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration team, you will play a vital role in ensuring a seamless and efficient registration process for our patients.

Key Responsibilities
  • Collect and verify patient information, including demographic and insurance details, in a fast-paced and dynamic environment.
  • Provide exceptional customer service to patients, addressing their concerns and questions in a empathetic and professional manner.
  • Work effectively in a team environment, collaborating with clinicians and other staff members to ensure accurate and timely registration.
  • Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and process patient information.
Requirements
  • High School Diploma or equivalent required.
  • Excellent customer service skills and experience.
What We Offer

As a valued member of our team, you will enjoy a competitive hourly rate of $19.30, as well as opportunities for career growth and development within our organization. We are committed to providing a supportive and inclusive work environment, where you can thrive and reach your full potential.

At R1 RCM Inc., we are dedicated to delivering exceptional patient care and service. If you are a motivated and compassionate individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.

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