Front Desk Coordinator

2 months ago

Fort Wayne, Indiana, United States The Joint Chiropractic Full time
About the Role

We are seeking a highly motivated and organized Front Desk Coordinator to join our team at The Joint Chiropractic. As a key member of our staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a positive experience for all visitors to our clinic.

Key Responsibilities
  • Provide excellent customer service to patients and members, responding to their needs and concerns in a timely and professional manner.
  • Manage patient flow, ensuring that patients are seen in a timely and efficient manner.
  • Process patient transactions, including payments and insurance claims.
  • Maintain accurate and up-to-date patient records, including demographic and medical information.
  • Participate in marketing and sales efforts to attract new patients to our clinic.
  • Work collaboratively with other staff members to achieve team goals and objectives.
  • Perform other administrative tasks as needed, such as answering phones, responding to emails, and maintaining a clean and organized workspace.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a healthcare or administrative setting, preferably in a chiropractic clinic or medical office.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic computer skills, including proficiency in Microsoft Office and other software applications.
What We Offer

The Joint Chiropractic offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about providing exceptional patient service, we encourage you to apply for this exciting opportunity.

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